Customer Service Agent Job At Airport

Raipur - India

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Position: Customer Service Agent Company: Bluespirit Location: Raipur Chhattisgarh India Contract Details: Full-time Bluespirit a leading airport services company is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Agent at our Raipur location. As a Customer Service Agent you will be responsible for providing excellent customer service to passengers and assisting with various tasks to ensure a smooth and efficient airport experience. Key Responsibilities: - Greet and assist passengers at check-in boarding and arrival areas - Handle inquiries and provide accurate information about flight schedules delays and other airport services - Process ticket sales upgrades and changes - Assist with baggage check-in and handling - Ensure compliance with all safety and security regulations - Handle customer complaints and provide solutions in a timely and professional manner - Collaborate with other airport departments to ensure a seamless customer experience - Maintain a clean and organized work area - Adhere to company policies and procedures at all times Requirements: - High school diploma or equivalent - Previous customer service experience is preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Strong problem-solving and decision-making abilities - Knowledge of airport operations and procedures is a plus - Must be able to work flexible hours including weekends and holidays - Fluent in English and Hindi knowledge of additional languages is a plus - Must be able to pass a background check and obtain necessary airport security clearance We offer a competitive salary and benefits package as well as opportunities for growth and advancement within the company. If you are a team player with a passion for delivering exceptional customer service we encourage you to apply for this exciting opportunity to join our team at Bluespirit.