IT Support Technician Apprentice

Employer description:
Cloud-Bridge are a fast-paced company specialising in the optimisation and delivery of professional services and managed services around all aspects of Public Cloud solutions with a specific focus on AWS. We want to change the way people look at and use Public Cloud services as we believe any organisation from small start-ups to large multinationals can unleash the power these services to improve their business efficiency.

Overview:
We are looking to jumpstart our apprenticeship programme and are inviting interested individuals to join the company as our Support Technician Apprentice - Level 3. The apprentice will be trained to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times.

With technology support troubleshooting and administration at its heart a Cloud Bridge Digital Support Technician Level 3 Apprenticeship is anything but standard. As well as developing technical skills using a range of core technologies and platforms apprentices learn to weave together the ability to diagnose problems report issues and communicate solutions to drive business technology forward.

Responsibilities:
This apprenticeship has will help support our business maximise productivity across business functions through digital operations and digital change projects:

• Adopt an omni-channel approach to reduce time and costs within your business
• Build and adapt digital architecture that offers a seamless help-desk service to your employees customers and clients
• Develop a solid foundational knowledge base that is applicable across higher level software apprenticeship progression pathways. Building the software skills within your business to an optimum
• Prioritise skills gaps in your digital support function to enable future development of specialist digital support technicians based on business need

Desired skills:

• Eager to learn
• Experience with Microsoft programs
• IT experience

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4 (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3 (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 35 hours per week 9am - 5pm

Benefits:

• 25 days paid leave
• Extra days holiday for your birthday
• Flexible working
• Early Friday finish (monthly)
• Company laptop and home working peripherals
• Company health & wellbeing scheme
• Personalised training programme

Future prospects:
An apprentices journey doesnt end when their apprenticeship has finished. This is just their first step to becoming an information communication professional. The next steps could be to progress to the Level 4 DevOps Software Developer Business Analyst or Data Analyst apprenticeship programmes.

About QA:

Our apprenticeships are the perfect way to gain new skills earn while you learn and launch yourself into an exciting future. With over 50000 successful apprenticeship graduates were a top 50 training provider dedicated to helping you succeed.

Interested Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.