Title: Digital Learning and Instructional Support Specialist
Department: Special Education
Campus Location: Normal IL
The Digital Learning and Instructional Support Specialist supports the development delivery and continuous improvement of the BAT Projects online professional learning and technical assistance resources. This role works collaboratively with project staff to translate complex content related to Functional Behavior Assessments (FBAs) Behavior Intervention Plans (BIPs) and school-based behavior supports into clear engaging and accessible digital learning materials. The specialist assists with building and maintaining online modules supporting the project website and learning management systems and contributing to data collection evaluation and reporting activities. By focusing on quality accessibility and user experience this role helps ensure that educators and school teams across Illinois can effectively access engage with and apply BAT Project professional learning resources.
Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Illinois State University does not authorize out-of-state work.
$41.02 - $43.59/hour
-Insurance benefits including health dental vision and life Bachelors degree or equivalent professional experience in instructional design digital learning support training development healthcare education education or a closely related field as demonstrated through progressively responsible roles. Demonstrated knowledge of adult learning theory applied in professional or clinical training contexts. General work hours are M-F 8am - 4:30pm. Evening or weekend hours may be expected depending on business need. Must be able to complete the following with or without a reasonable accommodation: 3/1/2026 Resume/C.V. Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on Apply Now Nikki Michalak This position is subject to a criminal background investigation and if applicable an employment history review based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at . The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system please call Human Resources at .
-Retirementand supplemental retirement planning options
-Tuition waiver benefitsavailable to staff as well as their eligible dependents
- Paidholiday/administrative closuresduring Thanksgiving and Winter Breaks
- Paidbenefit time
Additional University Benefit information including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here: Qualifications
Minimum of five (5) years of professional experience supporting digital learning training instructional materials or standardized workflows in complex regulated or multi-stakeholder environments (e.g. education healthcare public service or similar systems).
Demonstrated understanding of K12 special education frameworks and student support systems including IEP development and implementation gained through professional roles advocacy community engagement or sustained self-directed learning and applied experience.
Demonstrated experience developing structured instructional materials such as training guides workflow documentation job aids reference materials or digital learning content intended for adult learners or professional audiences.
Proven ability to translate complex requirements policies or procedures into clear user-centered documentation that supports consistency accuracy and implementation fidelity.
Demonstrated proficiency using digital productivity design and collaboration tools (e.g. Microsoft Office Suite Google Workspace SharePoint Canva H5P Adobe or comparable platforms) to support instructional delivery and documentation.
Experience supporting remote or hybrid teams through standardized processes shared digital systems and collaborative workflows.
Demonstrated ability to manage confidential or sensitive data follow established data management protocols and maintain compliance with applicable privacy requirements.
Strong written verbal and technology-mediated communication skills with evidence of producing polished professional-facing materials.
Demonstrated ability to manage multiple concurrent projects meet timelines and maintain attention to detail in fast-paced environments.
Evidence of problem-solving and continuous improvement including identifying inefficiencies refining workflows or improving instructional or documentation systems.
The BAT Project values diverse pathways to expertise and recognizes that meaningful understanding of special education systems may be developed through professional roles lived experience advocacy or applied learning in real-world contexts.Preferred Qualifications
Experience supporting statewide multi-district or large-scale professional learning initiatives.
Experience supporting professional development or technical assistance for educators paraprofessionals or school-based teams including work within statewide multi-district or large-scale professional learning initiatives.
Strong visual and instructional design skills including attention to layout accessibility branding and learner experience.
Experience contributing to continuous improvement cycles including use of feedback evaluation data or quality standards to refine instructional materials.
Familiarity with learning management systems (LMS) and online training delivery platforms including supporting end users.Work Hours
Functional Expectations
1. Remain at a workstation for extended periods
2. Move about in various locations on and off campus as needed to complete day-to-day work
3. Effectively communicate on a daily basisProposed Starting Date
Required Applicant Documents
Cover Letter
Reference List (specifically the names addresses telephone numbers and email addresses of at least three professional references)Contact Information for Applicants
Important Information for Applicants
Required Experience:
IC
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