Receptionist Director of First Impressions
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Job Location:
Dallas, IA - USA
Hourly Salary:
$ 18 - 22
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
This is not a normal receptionist job.
And we are not a normal law firm.
We are a family law firm in Dallas that helps people through some of the hardest moments of their lives. That means the person at our front desk mattersa lot. You are the first voice people hear the first face they see and the first sense they get of who we are.
We are looking for akind bubbly outgoing genuinely happy personwho loves helping people and takes pride in making others feel cared for.
If youre warm upbeat organized professional and light on the drama keep reading.
The Role
You are ourDirector of First Impressions. That means:
- Greeting clients (and future clients) with warmth kindness and confidence
- Answering and routing a high volume of phone calls
- Scheduling consultations court dates and meetings
- Performing brief intakes for potential clients
- Helping clients troubleshoot basic tech issues and answering general questions
- Keeping clients informed and calm
- Email management and basic data entry
- Supporting the attorneys and staff as needed
- Making people feel heard respected and cared for
- Making us laugh (this is not optional)
You will know clients names. You will genuinely care when they call. You will understand thathowyou say something matters just as much aswhatyou say.
Who This Job IsFor
This job is for someone who:
- Is naturally kind friendly and upbeat
- Is comfortable talking to people all day (and enjoys it)
- Has strong empathy and emotional intelligence
- Can be professionalandfun
- Is organized reliable and follows through
- Knows when to talk and when to listen
- Is light on drama and heavy on accountability
- Takes pride in doing things the right way
- Lives within a reasonable commute of our office (Dallas traffic is real)
Experience & Skills
- Prior customer service receptionist or client-facing experience preferred
- Comfortable with technology (we are a Mac-based office and love good systems)
- Professional appearance and demeanor
- Strong written and verbal communication skills
- Ability to juggle tasks without dropping the ball
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
This firm was built by Chris Schmiedeke, and he built his law firm around one goal, which he calls Divorce. Simplified. That doesn’t mean that a divorce is “simple”. They can be extremely stressful, both financially and emotionally, for clients. We are here to try and “simplify” the d ... View more
