EVO Evictions Specialist
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Job Location:
Roswell, GA - USA
Hourly Salary:
USD 21 - 26
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
DEPARTMENT SUMMARY:
Eviction Outsourcing manages evictions nationwide for Mortgage Service Companies Banks and Servicers. We do this through a proprietary web based system which monitors files on a state specific basis.
JOB SUMMARY:
Under general supervision monitors Local Counsels activity during the eviction process and provides assistance to ensure timely completion of the eviction file process according to state guidelines.
DUTIES & RESPONSIBILITIES:
- Monitors Local Counsels activity during the eviction process.
- Provides assistance by obtaining information and/or documents necessary to ensure timely completion of the eviction file process.
- Verifies that Local Counsel provides required weekly updates for all files through completion.
- May coordinate with brokers to verify occupancy information.
- Has regular contact with Clients Local Counsel Paralegals and Real Estate Agents.
- Provide weekly updates to clients via reporting
- Lead client calls
- Review and prepare client scorecard replies
- Manage Local Counsel as needed to ensure best in class service
- Return emails and phone calls.
EDUCATION & WORK EXPERIENCE:
- College Degree Preferred
- Office Experience Preferred
KNOWLEDGE SKILLS & ABILITIES:
- Must possess previous customer service background.
- Excellent customer service and verbal and written communication skills.
- Exceptional organization and follow-up skills.
- Ability to communicate with attorneys.
- Understanding of eviction law and local jurisdictional requirements.
- Proficient in software tools including but not limited to Word Excel Outlook and the internet.
- Ability to manage and prioritize multiple projects
- Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.
- Balances team and individual responsibilities; contributes to building a positive team spirit.
- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
- Detailed analytic experience and organizational skills required
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is frequently required to sit talk or hear. The employee is occasionally required to stand walk use hands to finger handle or feel; reach with hands and arms and stoop kneel or crouch The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions. The noise level in the work environment is quiet to moderate.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
The firm handles a full range of regulatory compliance issues, legislative issues, residential and commercial foreclosures, retail closings, commercial transactions, commercial litigation, bankruptcies, evictions, and related litigation matters for many of the nation’s largest financi ... View more
