Services Operations Officer EHM
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Job Summary
Job Description
Services Operations Officer - EHM (Engine Health Monitoring)
Full-Time
Derby
An exciting opportunity has arisen to join the Data & Information team in Aftermarket Operations. This team primarily works with Big Data and digital technologies to give our customers greater control of their operations. Through actionable intelligence we empower our customers to make the shift from reactive rapid-response operations to become more efficient better at risk management a better planned and predictable business. This is a challenging yet rewarding opportunity.
The primary role of the EHM Service Delivery team is to provide asset control and intelligence solutions to Rolls-Royce customers around the world. Our high integrity control systems capture and manage equipment data which our analysis solutions transform into actionable information that are delivered to the right people at the right time.
Our Service Delivery Engineers play a key role in Aftermarket Operations by providing high quality engineering insight in support of diagnosing & managing emerging asset issues in the Civil Airlines fleet. This is an opportunity to join the back office delivery team to work on maintaining our EHM capability & responsiveness.
Work with us and well welcome you into an inclusive culture one that invests in your continuous learning and development and gives you access to a wide breadth and depth of experience.
We offer excellent development a competitive salary and exceptional benefits. These include bonus employee support assistance and employee discounts.
Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office home or another remote location. Its a locally managed and flexed informal discretionary arrangement. As a minimum were all expected to attend the workplace for collaboration and other specific reasons on average three days per week. Discover more on our GBS Service Portal about hybrid working.
What you will be doing:
Analyse gas turbine performance & mechanical data using latest EHM tools & techniques to diagnose and record potential anomalies in asset operation
Maintain equipment configuration and ensure data is received and correctly processed
Provide airline customers with short term troubleshooting advice and longer-term fleet management information
Support Airline customer training as required
Work closely with airline customers and the wider RR community to continually evolve & improve our EHM service
Who were looking for:
Being a part of Rolls-Royce youll know we embrace agility are bold pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles.
- An Engineering Science or IT based degree or background
- Numerate with strong IT skills able to work under pressure and meet tight deadlines self-motivated able to adjust to different ways of working in a changing environment
- Strong interpersonal and communication skills
- Positive attitude to work strong team working skills and ethical behaviour able to work with minimum supervision
- A background in customer support would be beneficial. Experience of EHM service delivery engine performance or service engineering would be advantageous.
Join us &Make an impact
The professional level and salary of the position will be dependent on the skills and experience of the successful candidate but is anticipated to be Staff Grade 7-10.
This job is advertised at the grades shown and this is the desired operating level for this role. We encourage applications from candidates with relevant experience from any grade.
It is advised that you inform your current manager of your application for this role.
Regional Benefits:
- Work in a safety-first environment where doing the right thing and keeping it simple are core principles.
- Join a culture that values making a real difference through your work.
- Develop your career as a mid-career professional blending technical expertise with strong personal qualities.
- Thrive in a role that encourages integrity accountability resilience and curiosity.
- Collaborate and build relationships in a team-focused environment while also working independently.
- Take initiative lead and make smart decisions with confidence and support.
- Grow through continuous learning openness to improvement and exposure to challenging opportunities.
Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing competitive resilient and growing company. Join us and it can be your future vision too.
Rolls-Royce are committed to being a respectful inclusive and non-discriminatory workplace where individuality is valued diverse perspectives fuel innovation and everyone can thrive.
Grade: SNBG Grade 7-10
Hiring Manager Nolmy Mchugh
Job Category
Service OperationsPosting Date
05 Feb 2026; 00:02Posting End Date
18 Feb 2026Required Experience:
Unclear Seniority
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
We offer excellent development prospects, along with a competitive salary and benefits. Pioneer an ocean of power. Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brillianc ... View more
