Senior IT Delivery Lead

Job Purpose
Product Towers IT Delivery Lead is responsible for planning executing and delivering complex product development projects that align with AIG Sompos business objectives. Acting as the primary liaison between business stakeholders IT teams and external partners you will ensure solutions for products are delivered for agreed scope on time within budget and meet quality standards.


Key Responsibilities
Serve as the daytoday owner of assigned IT product development projects coordinating all activities and communications.
Lead requirements gathering workshops document business and technical requirements and secure stakeholder approval.
Develop and maintain project roadmaps detailed project plans budgets and risk/regression registers.
Facilitate crossfunctional collaboration among development infrastructure security QA and operations teams.
Drive process improvements and adopt best practices (e.g. DevOps CI/CD Agile).
Support procurement processes including RFP preparation vendor evaluation and contract negotiations.
Oversee technical integration efforts with thirdparty systems and internal platforms.
Ensure alignment of solutions with enterprise architecture information security and compliance standards.
Manage change control issue resolution and escalations in a timely manner.
Coordinate and govern User Acceptance Testing (UAT) ensuring comprehensive test plans scenarios and signoff.
Mentor and provide guidance to business analysts project coordinators and junior team members.


Key Relationships

Internal
Business Stakeholders (e.g. Product Owners Department Heads)
Software Development & Engineering
Infrastructure & Operations
Enterprise Architecture & Security
QA/Test Teams

External
Technology Vendors & Service Providers
System Integrators & Consultants

Required Skills & Experience

Education:
Bachelors degree in information technology Computer Science or a related field (or equivalent experience).

Experience:
8 years of progressively responsible experience managing and delivering IT projects.
Proven track record in both Waterfall and Agile (Scrum/Kanban) delivery methodologies.
Experience working with onshore and offshore development teams.
Familiarity with integrated enterprise systems (ERP CRM APIs cloud services).

Technical & Professional Skills:

Excellent analytical problemsolving and decisionmaking abilities.
Strong interpersonal and communication skills (verbal and written).
Effective stakeholder management and relationshipbuilding skills.
Ability to multitask prioritize and meet tight deadlines.
Solid understanding of SDLC DevOps practices and ITIL principles.
Proficiency in project management tools (e.g. Jira MS Project Confluence).

Languages:

Fluent in Japanese (both written and spoken).

Read and respond to English documentations and emails without difficulty.

Attributes:
Selfmotivated resultsoriented and able to work with minimal supervision.
Adaptable to changing priorities and new technologies.
Strong organizational and timemanagement skills.

Why Join Us
Youll play a pivotal role in shaping AIG Sompos product development IT initiatives driving innovation and collaborating with diverse teams to deliver highimpact solutions that propel AIG Sompos business forward and directly contribute to companys revenue growth. If you thrive in a dynamic environment and have a passion for excellence in project management wed love to hear from you.

At AIG we value in-person collaboration as a vital part of our culture which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most far-reaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .

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