Key Responsibilities:
- Training Program Coordination: Plan schedule and coordinate training sessions including virtual instructor-led training (VILT) and in-person training programs.
- Client Interaction: Serve as the primary point of contact for clients addressing their needs and ensuring their satisfaction with the training programs.
- Trainer Liaison: Work closely with trainers to ensure they have all necessary materials and information for successful training delivery.
- Material Management: Prepare distribute and manage training materials ensuring they are up-to-date and meet client requirements.
- Logistics Management: Handle all logistical aspects of training sessions including venue booking travel arrangements for trainers and technical setup for virtual sessions.
- Evaluation and Feedback: Collect and analyze feedback from participants and trainers to continuously improve training programs.
- Reporting: Maintain accurate records of training activities and provide regular reports to the Training Operations Manager.
- Support: Provide ongoing support to clients and trainers during training sessions troubleshooting any issues that arise.
Key Responsibilities: Training Program Coordination: Plan schedule and coordinate training sessions including virtual instructor-led training (VILT) and in-person training programs. Client Interaction: Serve as the primary point of contact for clients addressing their needs and ensuring their sat...
Key Responsibilities:
- Training Program Coordination: Plan schedule and coordinate training sessions including virtual instructor-led training (VILT) and in-person training programs.
- Client Interaction: Serve as the primary point of contact for clients addressing their needs and ensuring their satisfaction with the training programs.
- Trainer Liaison: Work closely with trainers to ensure they have all necessary materials and information for successful training delivery.
- Material Management: Prepare distribute and manage training materials ensuring they are up-to-date and meet client requirements.
- Logistics Management: Handle all logistical aspects of training sessions including venue booking travel arrangements for trainers and technical setup for virtual sessions.
- Evaluation and Feedback: Collect and analyze feedback from participants and trainers to continuously improve training programs.
- Reporting: Maintain accurate records of training activities and provide regular reports to the Training Operations Manager.
- Support: Provide ongoing support to clients and trainers during training sessions troubleshooting any issues that arise.
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