People Services & Support Lead

Job no: 505232
Work type: Ongoing Full Time
Location: Adelaide
Categories: Human Resources

• Hands-on HR Services leadership role with real impact
• Full Time Permanent Role Adelaide Hybrid
• Circa $140000 inclusive of super

About the Role

Reporting to the Head of People Services & Remuneration this role leads the People Services & Support function the primary HR contact for ABC employees including responsibility for the employment contracts unit. Youll set clear service standards and lead a national team of to deliver reliable high-quality support across people policies processes and systems.

Youll coach and develop your team manage performance resolve issues and lead service improvements while project managing changes to HR processes and systems. Working closely with stakeholders across the business youll balance strong day-to-day delivery with longer-term improvements that simplify ways of working build capability and make people information easy to access and understand.

Position Description:PEOPLE SERVICES & SUPPORT

About You

Youre an experienced HR services leader who understands how to run and continuously improve a people help desk function. You balance structure with empathy bring a strong service mindset and enjoy making complex processes simpler and more effective.

Youre a confident people leader who thrives in a fast-paced environment manages competing priorities with ease and focuses on solutions. Youre hands-on when needed strategic when it counts and committed to creating an inclusive respectful workplace.

You will bring:

• Strong experience in HR services HRIS policy and process improvement
• Proven leadership experience developing and supporting small teams
• A customer-first mindset with the drive to deliver practical outcomes
• Excellent communication problem-solving and organisational skills
• A genuine commitment to the ABC Values and inclusive ways of working

What we can offer you:

• 15.4% ABC Nominated Super.
• Paid parental carers and supporting partner leave.
• Salary packaging.
• ABC Mentoring.

About the ABC Adelaide

The ABC Adelaide branch is a great place to work and feel a part of a team. Nestled in leafy Collinswood and out of the hustle and bustle of the CBD there is free onsite car parking a café and gym for employees to enjoy.

More Info:

In line with our focus on diversity and inclusion applications are strongly encouraged from Indigenous Australians people from a range of cultural and linguistic backgrounds people with disability and LGBTQIA individuals. The ABC also aims to achieve a gender-balanced workforce.

To request recruitment and selection information in alternate formats request adjustments or if you have accessibility requirements please contact

For more information about working at the ABC visit further information on this position please contact Caroline Diek Recruitment Specialist via @

We are unable to accept email applications please ensure that you submit your application via the online portal.

We respectfully request that Recruitment Agencies do not submit applications for this position.