Salesforce DevOps Support Engineer

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Salesforce DevOps Support Engineer

Candidates must be onsite 4 days/week

Job Description:

Experienced Salesforce DevOps Support Engineer to play a key role in managing production environments coordinating deployments and ensuring system reliability across enterprise applications. The role involves supporting CI/CD pipelines Salesforce Application deployments troubleshooting deployment failures and maintaining continuous availability in collaboration with development and infrastructure teams.

The candidate will be responsible for:

-Strong experience working with Salesforce application deployments (Metadata) -Providing L2/L3 production support for build deployment and infrastructure operations across multiple environments. -Managing and executing application deployments and coordinating release activities with development and QA teams.

-Monitoring production systems for performance availability and stability; identifying and resolving incidents proactively.

-Supporting and maintaining CI/CD pipelines using tools such as Jenkins GitLab CI.

-Troubleshooting and resolving build or deployment failures in real-time to minimize business impact.

-Automating repetitive operational tasks using scripting (Python Shell or PowerShell) and DevOps utilities.

-Administering source control and artifact repositories.

-Supporting cloud infrastructure environments assisting with environment setup and patching.

-Performing root cause analysis (RCA) for recurring issues and implementing permanent fixes.

-Participating in on-call rotations and providing weekend production support for deployments or incidents.

-Maintaining comprehensive documentation for build release and operational processes.

Required Skills & Experience:

-Experience in DevOps Build & Release Management or Production Support roles.

-Strong knowledge of CI/CD automation infrastructure management and deployment orchestration.

-Hands-on experience with tools such as GitLab Nexus or Artifactory.

-Familiarity with cloud platforms

-Working knowledge of containerization (Docker) and orchestration (Kubernetes).

-Strong analytical troubleshooting and problem-resolution skills.

-Excellent verbal and written communication skills.

-Willingness to work second shift participate in on-call and support weekend releases.

-Familiarity with monitoring and logging tools (Splunk Dynatrace etc.)

-Understanding of ITIL processes (Incident Problem and Change Management).

Preferred Qualifications:

-Experience supporting Salesforce or MuleSoft deployments within a cloud or hybrid ecosystem.

-Scripting or automation experience in Python Shell or PowerShell

Job Title: Salesforce DevOps Support Engineer Candidates must be onsite 4 days/week Job Description: Experienced Salesforce DevOps Support Engineer to play a key role in managing production environments coordinating deployments and ensuring system reliability across enterprise applications. ...