Product Manager (Apps)

Fixed-Term Contract (10 months)

Up to 80000 Pension PMI ShareSave 6.6 weeks holiday Hybrid Working

Southampton Store Support Office

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores our people and our whole business with everything it takes to help our millions of customers create a home theyll love. Join us as a Product Manager (Apps) and youll be a big part of this.

Role Purpose: This role is to lead development for our B&Q and Trade Point native App products. Recently relaunched in 2024 our apps are growing strongly and are increasingly part of our strategy to drive customer value and loyalty. The role includes two squads (including matrixed engineering and design) and one direct report (Product Owner) as well as being part of a cross-departmental team across B&Q/Kingfisher group tasked with growing the app base trading the channel and driving customer value. This is an exciting role for someone who is experienced in App development and growth who is excited by being part of the early years of defining and developing the App as a product and part of the overall business strategy

Key Accountabilities / Responsibilities:

Owning the product strategy:

• In collaboration with your team business stakeholders and group experts define the 2 years out product vision and strategy for native Apps aligned to the business strategic plan and in concert with other domain areas.
• Adept use of hypothesis driven experimentation to drive value and learnig
• Act as a champion for your plan; bringing stakeholders along with you.
• Develop clear measurable OKRs with your business stakeholders that act as proof points and focus areas for your teams to deliver the product strategy
• Stay close to industry trends and competitor moves to keep your plan/execution at the cutting edge of the market
• Understand your domain area with great clarity and continued curiosity; technology stack customer behaviour metrics qualitative feedback

Driving a product culture:

• Bring customer first and speed to value thinking into roadmap prioritisation
• Act as an agent of change to help drive product led ways of working in our teams and stakeholders including bringing technology design and product together to drive speed to value
• Key member of the Product Chapter; adding your expertise to the broader community and supporting others.
• Stay close to our customers using a variety of qualitative and quantative tools.
• Be a champion for industry trends/competitor moves sharing expertise to challenge internal thinking.

Robust delivery:

• Understanding and driving the flow of work through delivery teams
• Prioritise delivery with clear alignment to product strategy outcomes and OKRs
• Proactively manage team resources quality standards delivery timelines and risks in your domain across B&Q and Group teams
• With the support of the Programme Manager lead complex multi-team delivery.

Team leadership:

• As a leader in our business youll be an active part of the culture of the business and represent B&Q values and product culture in your team and the wider Tech community.
• Drive high performance and engagement of your team through regular 1 to 1s and quarterly check ins
• Support the development of the individuals in your team through regular conversations a shared development plan and active coaching.
• Create an inclusive environment engaging team through open and fair leadership which inspires and supports others
• Coaching of your team and others in product ways of working including design thinking innovation making data led decisions working cross functionally and stakeholder management.

Key Business Relationships:

• B&Q eCommerce Customer Trade Point and frontline retail teams
• Kingfisher product and platform teams
• Kingfisher engineering
• Kingfisher centre of excellence (Mobile growth)
• App teams in other Kingfisher banner businesses
• 3rd parties supporting the loyalty and CRM technology stacks
• B&Q Web and App Product teams

Required Skills & Experience:

• Native app development in Kotlin Multi Platform
• Experience aggressively growing an app user base
• Experience understanding and driving app metrics
• Exceptional stakeholder communication demonstrating the value of the App product teams and the way apps drive key business metrics
• Experience working in a matrix model
• Strong product leadership including experience with design thinking and data-led decision making
• Line management of product squads
• Be a product thought leader and help to embed a product culture in B&Q
• Comfortable navigating and simplifying ambiguity

As part of a great team youll be valued for who you are.Were committed to making B&Q more diverse and representative of the communities we serve where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary our benefits package includes an award-winning pension scheme bonus ShareSave options 6.6 weeks holiday payroll giving an Employee Assistance Programme shopping discounts colleague wellbeing benefits and lots more!

So we can support you during the application or interview process please contact for any recruitment adjustments.