Account Coordinator ENTERPRISE

Blue Bell, PA - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Job Description

The Enterprise Account Coordinator supports the delivery team in managing the day-today operational needs of complex -high value enterprise affiliate programs. This role is responsible for- enterprise grade program administration partner support data accuracy and operational execution ensuring that enterprise accounts receive consistent high-quality- service. The Enterprise Account Coordinator also supports advanced reporting risk identification and cross functional coordination contributing to the overall health performance and scalability of enterprise programs.

Oversees: N/A

Reports to: Affiliate Manager or Senior Affiliate Manager

Responsibilities:

Enterprise Program Support & Execution

Support enterprise-level action plans ensuring operational tasks align with complex client goals and pacing expectations.

Execute day-to-day enterprise program tasks including recruitment onboarding activations compliance content updates and promotional changes.

Ensure enterprise grade accuracy and timeliness across all operational deliverables.

Affiliate Partnership Support

Help manage affiliate partnerships within enterprise accounts including:

Recruitment

Onboarding

Quality and compliance assurance

Newsletters

Text links banners promo codes

Transaction inquiries

Reconciliations

Batch uploads

Commission rate adjustments

Data pulls & reporting

Partner communication

Prioritize high-impact partners and enterprise-critical tasks escalating issues proactively.

Performance Monitoring & Insights

Monitor affiliate performance and vertical benchmarks to identify opportunities for growth and areas for improvement.

Support enterprise level reporting ensuring data accuracy consistency and insight readiness.

Assist AMs/Sr AMs in preparing performance summaries insights and optimization recommendations.

Cross-Functional & Delivery Team Collaboration

Shadow and support the delivery team to gain a deeper understanding of enterprise program management strategy development network capabilities and partner optimization.

Collaborate with analytics finance and media planning teams when gathering data or preparing enterprise-level- reporting inputs.

Join client calls to provide operational support and ensure enterprise-level preparedness.

Risk Identification & Issue Resolution

Identify early indicators of operational risks (tracking discrepancies partner inactivity compliance issues) and escalate appropriately.

Support AMs/Sr AMs in resolving enterprise-level operational issues with accuracy and urgency.

Operational Excellence

Respect and maintain all role-specific work quality standards best practices and procedures outlined by Delivery Leaders and Operations Teams.

Contribute to enterprise process improvements sharing observations that support scalability and efficiency.

Support affiliate team on routine and prescribed tasks with enterprise level attention to detail.

Partnership Growth Support

Help support affiliate partnerships by providing timely communication accurate deliverables and enterprise ready partner management support.

Assist in identifying opportunities to strengthen partner relationships and improve enterprise program performance.

Whats in it for you

Remote options outside of the PA office / If residing near our PA office - Hybrid work Tuesdays and Thursdays.

Flexible work hours

Summer Fridays

Insurance coverage with cost incentives

Paid parental leave benefits

Advancement opportunities

Ongoing training and development opportunities

401K contribution matching plan after 6 months

Required Experience:

Senior IC

Job DescriptionThe Enterprise Account Coordinator supports the delivery team in managing the day-today operational needs of complex -high value enterprise affiliate programs. This role is responsible for- enterprise grade program administration partner support data accuracy and operational execution...