Operations Coordinator
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Job Location:
Milton Keynes - UK
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
At AQA were committed to advancing education and were committed to our people. As the largest provider of academic qualifications in the UK we mark over 10 million exam papers each year and its our people who make this happen.
Operations Coordinator Goods In
6Month FTC
Milton Keynes (Onsite)
25159.00
This role includes an 8week nightshift period during the summer peak (enhanced pay applies).
Are you looking for a handson operational role where no two days are the same Do you thrive in a fastpaced environment and enjoy supporting teams to deliver highquality work
Were looking for an Operations Coordinator to join our Scanning Centre team on a fixedterm this role youll be central to ensuring exam materials move smoothly through our processes from Goods In through preparation and processing to secure storage and destruction directly contributing to the success of each examination series.
What will I be doing
- Lead on Goods In activities ensuring exam materials are received checked and processed accurately during the summer project.
- Supervise and support temporary staff ensuring processes are followed correctly performance targets are achieved and maintain high quality standards.
- Carrying out a range of operational tasks including scanning warehouse activities stock control and secure script destruction.
- Maintaining a safe organised and compliant work environment in line with Health & Safety requirements.
- Contribute to continuous improvement by identifying opportunities to refine processes and ways of working.
- Receive full training including Electric Power Truck (EPT) and Pump Truck operation along with training across additional Scanning Centre processes.
What do I need to be successful
- Experience in a Goods In or warehouse environment.
- Team leadership experience is essential ideally gained in a busy operational setting.
- Ability to work effectively in a fastmoving highvolume environment.
- Strong attention to detail and confidence following instructions accurately.
- Flexibility to work different shift patterns including night shifts during the summer peak.
- A proactive reliable and collaborative approach.
Whats in it for me
- Access from day one to an exceptional pension scheme with combined employee and employer contributions of up to 18.5%.
- 25 days annual leave (pro-rata) plus bank holidays.
- Five additional paid volunteering days to support causes important to you.
- Receive full training including Electric Power Truck (EPT) and Pump Truck operation along with training across additional Scanning Centre processes.
What Next
Please upload your most recent CV along with a cover letter outlining your skills and experience relevant to this role.
Applications close at 23:59 on Sunday 15th February. Interviews will be held at our Milton Keynes office on Monday 23rd & Tuesday 24th February.
AQA is an equal opportunities employer and welcomes applications from all sections of the community regardless of gender identity or expression sexual orientation religion ethnicity age neurodiversity disability status citizenship or any other aspect which makes people unique.
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We have a preferred supplier list (PSL) in place.
Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.
Full Job Description
Summary
As a key member of the Scanning Centre team the Operations Coordinator is involved in a range of tasks in connection with the processing of scripts from receipt through Goods-in to storage.Achieving high quality standards maintaining agreed productivity schedules and contributing to process improvement are all key aspects of the role.
During each Examination Series the Operations Coordinator takes responsibility for a specific function within the Scanning Centre supervising a team of temporary workers across day and during the peak summer series night shift to deliver a successful : This operational role sits in the Scanning Centre team and you will be reporting to the Shift Team Leader. You will be within a team of 20 working alongside other Operations Coordinators and our Continuous Improvement/Quality team.
Activities:
Implementation of allocated tasks to deliver multiple concurrent customers examination series both UK and International ensuring compliance to each individual contract and service provision.
Processing high stakes and time critical examinations including general qualifications (GCSE & A-Level) functional skills and on demand formative educational assessments.
Supporting the delivery to time and quality.
Working as part of a team processing up to 12 million examination scripts with the capability to operate 24 hours a day 6 days a week utilising a temporary workforce of up to 650 people.
Input to lessons learned and continuous improvement activities.
Ability to deliver training to individuals or teams and monitor successful outcome.
Operational Responsibilities:
Perform core Scanning Centre activities accurately efficiently on time and to agreed quality and performance targets including but not limited to the physical processing of scripts overseeing of stock levels warehouse activities and script destruction.
Contribute to process design documentation and implementation.
Actively contribute to the development of process improvement initiatives and support the implementation of these initiatives within the scanning centre.
Ensure allocated area follows 5s principles well organised and complies with all AQA Health & Safety policies procedures and guidelines.
Summer Series Responsibilities:
Operational Responsibilities:
Oversight and responsibility for specific allocated function area or process within the Scanning Centre.
Have a clear understanding of the work Instructions for the relevant operation ensuring any changes are communicated understood documented and controlled through the Management Team.
Maintain the correct levels of materials and consumables required for the project are available within the allocated area.
Team Leadership:
Supervise and mentoring of temporary staff in line with the culture and values of AQA.
Ensuring the allocated team are fully trained and have a clear understanding of all processes to be carried out.
Monitor quality and performance of the team against the requirements of the project.
Identifying any issues with understanding or performance of duties within the team and resolving or escalating as appropriate.
Ensure all labour movement attendance absence leavers etc. are accurately recorded monitored and reported.
Criteria
Qualifications
Essential: Good general level of education.
Desirable: GCSE Level 4 in Math and English or equivalent.
Knowledge
Desirable: Process improvement methodologies such as Lean Kaizen or Six Sigma
Experience
Essential: Supervising and leading a team.
Essential: Conducting repetitive work to high levels of quality.
Skills/abilities
Essential: Effective communication skills written and verbal.
Essential: Intermediate Computer Skills
Essential: Strong attention to detail.
Essential: Able to follow detailed work instructions.
Essential: Able to deliver operator training and monitor compliance.
Essential: Ability to analyse and report on performance data.
Desirable: Microsoft Word Excel SharePoint Teams and Outlook skills.
Personal attributes
Essential: Work well under pressure.
Essential: Adaptable and positive to change.
Essential: Ability to work as part of a team and as an individual.
Other
Essential: Available for working shifts and extended hours in peak periods.
This job description should not be regarded as exclusive or exhaustive. There may be other duties and requirements associated with the post which the company may reasonably require you to perform from time to time.
Required Experience:
IC
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
AQA provides qualifications that enable students to progress to the next stage in their lives. We also support teachers to develop their professional skills.
