Service Operations Specialist Germany

Sungrow Europe

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profile Job Location:

Munich - Germany

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Your mission
Hello there and a warm welcome here at Sungrow!
We have an exciting new role for you to consider: our next Service Operations Specialist supporting our European Service Center in Oberschleißheim Munich. This position is part-time for 38 hours per week.
Curious what this position is all about Lets dive in together:

  • Process and accurately submit European servicerelated invoices (project services; repairs; hotline; logistics; warehousing; customs; warranty) into the financial system.
  • Coordinate chargeable repair cases; prepare repair quotations; and ensure smooth communication between the repair center and our customers.
  • Act as a reliable point of contact for servicerelated inquiries within Europe ensuring transparency and high service quality.
  • Support internal service workflow improvements and contribute to efficient operational processes.
  • Collaborate closely with service logistics and finance teams across Europe to ensure seamless case handling.
  • Provide clear documentation and reporting to support service operations and continuous improvement initiatives.
Your profile
That sounded exciting right Now lets make sure this role feels like the perfect match for you. It would be great if you bring the following background:

  • Bachelors degree in Business Administration Data Analysis or a related field.
  • At least 2 years of relevant experience in service operations finance or administrative support.
  • Strong organizational abilities and the capacity to manage several tasks independently.
  • Good analytical documentation and communication skills.
  • Python skills are an advantage; experience with Selenium automation is a strong plus.
  • English C1; German is a plus; additional European languages are always welcome.
  • A collaborative mindset and a solutionoriented approach to daily tasks.
Why us
You will join our European Service Operations department the team ensuring that Sungrows photovoltaic energy storage and EV charging products run smoothly across the continent.
Based at our modern service center in Oberschleißheim you will work in a supportive multicultural environment that values innovation sustainability and teamwork.
Your work will directly contribute to the reliability of green energy solutions across Europe.
About us
We are a green tech company with young creative minds.
We are fighting every day to make our mission happen Clean Power for All!

With 870GW of clean power presently installed worldwide we are on the road to success!

Founded in 1997 by University Professor Cao Renxian Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale commercial & industrial and residential applications as well as internationally recognized floating PV plant solutions NEV driving solutions EV charging solutions and renewable hydrogen production systems.


Required Experience:

IC

Your missionHello there and a warm welcome here at Sungrow!We have an exciting new role for you to consider: our next Service Operations Specialist supporting our European Service Center in Oberschleißheim Munich. This position is part-time for 38 hours per week.Curious what this position is all abo...
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Key Skills

  • Financial Services
  • Information Technology
  • Cost Control
  • Corporate Risk Management
  • Law

About Company

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We are a green tech company with young creative minds. We are fighting every day to make our mission happen – Clean Power for All ! With 650+GW of clean power presently installed worldwide, we are on the road to success! Welcome at Sungrow Founded in 1997 by University Professor Cao R ... View more

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