Immediate Opening – Onsite Support EUC DesktopNetworkAudio Video DispatchFreelancePart time

Bangkok - Thailand

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description

Onsite AV & Infrastructure Support Technician Location: Bangkok Thailand

Send your CV to:

About EIL Global

We are EIL Global a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops Servers networks and data center technologies. We are headquartered in Adelaide Australia and have clients and offices across Asia Pacific & EMEA locations. Currently we are looking for partners/engineers for onsite support services in and around to assist our clients.

The Role

We are hiring an Onsite Audio/Video & Infrastructure Support Technician with a minimum of 3 years of experience. The role involves providing onsite support for AV systems IT equipment and basic network tasks. This position is for a Dispatch Technician providing on-demand onsite support.

Key Responsibilities

Audio/Video & Meeting Room Support

Provide onsite support for conference room and AV-related issues

Support video conferencing systems across meeting rooms board rooms MPRs and focus rooms

Perform break/fix support equipment replacement and decommissioning

Manage OEM warranty repairs and RMAs

Maintain accurate AV room inventory records

Incident Management & Dispatch Support

Respond to ticketed onsite requests

Resolve incidents within defined SLAs

Escalate complex issues to higher-tier support or OEMs

Event & Meeting Support

Provide onsite AV support for events and meetings

Handle setup testing live troubleshooting and post-event shutdown

Deliver AV training for newly deployed rooms

Infrastructure & Smart Hands Support

Provide onsite smart hands support for network and infrastructure tasks

Rack & stack patch cabling port verification and device replacements

Support office moves expansions and infrastructure projects

Requirements

Experience

AV Event Support: 3 years or certification

Technical Skills

Knowledge of AV systems (Crestron Extron Biamp Dante).

Experience with OEMs (Logitech Poly Cisco Dell HP Lenovo Apple etc.).

Basic networking (switches routers cabling).

Troubleshooting end-user devices (Windows & non-Windows).

Ability to work safely at height (ladders/lifts).

Soft Skills

Strong communication in English (local language).

Professional and customer-friendly attitude.

Follow client safety and security standards.

Interested candidates are requested to share their CVs to:

Required Skills:

Requirements Experience AV Event Support: 3 years or certification Technical Skills Knowledge of AV systems (Crestron Extron Biamp Dante). Experience with OEMs (Logitech Poly Cisco Dell HP Lenovo Apple etc.). Basic networking (switches routers cabling). Troubleshooting end-user devices (Windows & non-Windows). Ability to work safely at height (ladders/lifts). Soft Skills Strong communication in English (local language). Professional and customer-friendly attitude. Follow client safety and security standards.

Job DescriptionOnsite AV & Infrastructure Support Technician Location: Bangkok Thailand Send your CV to: About EIL GlobalWe are EIL Global a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops Servers networks and data center technologies. We are headq...