IT Assistant INTERNATIONAL

Quezon - Philippines

Monthly Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

INTERNATIONAL CANDIDATES ONLY

We are seeking an IT Assistant to support our lead Systems Architect in maintaining and enhancing a full-stack solution that automates personal injury demand writing. This role is ideal for a technically capable professional who enjoys hands-on support system monitoring documentation and assisting with AI-driven and cloud-based tools in a growing legal technology environment.

The IT Assistant will help with system maintenance troubleshooting testing and operational support across OCR pipelines AI workflows and internal platforms.

Responsibilities:

Assist in maintaining OCR pipelines used to extract data from medical and legal documents

Support testing and monitoring of LLM-based workflows for demand drafting

Help manage user access permissions and basic features within the client portal and dashboards

Assist with API integrations and data flow troubleshooting across platforms

Monitor system performance and report issues to the lead IT/Systems Architect

Support data security best practices and compliance requirements including HIPAA-related safeguards

Assist with documentation of systems workflows and technical procedures

Provide general IT and technical support to internal team members

Requirements:

13 years of experience in IT support technical assistance or junior engineering roles

Basic familiarity with OCR tools AI systems or data processing workflows

Working knowledge of Python or JavaScript (basic level acceptable)

Familiarity with cloud platforms (AWS Azure or GCP) is a plus

Understanding of APIs system integrations or databases at a foundational level

Strong problem-solving skills and ability to follow technical instructions

Good written and verbal communication skills in English

Ability to work remotely and collaborate with a distributed team

Nice to Have:

Exposure to legal tech healthcare data or regulated environments

Experience assisting with AI tools automation or data pipelines

Familiarity with system monitoring or documentation practices

Desire to grow into a more advanced technical or engineering role

This is a remote role open to international candidates with competitive compensation based on experience. This position offers hands-on exposure to advanced AI systems and legal technology while working closely with a senior technical leader in a fast-growing environment.

INTERNATIONAL CANDIDATES ONLYWe are seeking an IT Assistant to support our lead Systems Architect in maintaining and enhancing a full-stack solution that automates personal injury demand writing. This role is ideal for a technically capable professional who enjoys hands-on support system monitoring ...