Analyst II, Sales Operations
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Posted on:
Yesterday
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1 Vacancy
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Job Summary
Description
Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future!
This role at Enphase requires working onsite3 days a week with plans to transition back to a full 5 day in office schedule over time.
This role at Enphase requires working onsite3 days a week with plans to transition back to a full 5 day in office schedule over time.
This role requires endtoend OrdertoCash process management by creating and managing sales orders in Oracle driving revenue with the sales team focusing on order and shipment execution resolving holds and pricing issues and ensuring data accuracy across all portals. It involves strong crossfunctional collaboration with EMEA Sales Logistics Finance and Supply Planning teams to enable timely order fulfilment and resolve shipmentrelated issues. The role also includes maintaining proper documentation tracking customer interactions in CRM tools and working in shifts to support EMEA business requirements.
- Basic understanding of order to cash processes. Works under lead/manager supervision
- Should know how to create sales orders monitors order statuses from arrival through booking and works to eliminate gated orders.
- Apply and remove holds resolve pricing issues split and combine lines in Oracle.
- Work closely with Lead/manager to track KPIs and daily deliverables.
- Communicate and collaborate cross-functionally with external departments includingEuropeSales Logistics Finance Supply Planning Pricing and PLM teams.
- Adheres to order documentation policies maintains all required records
- Tracking customer interactions with customer service tickets (Salesforce CRM).
- Work closely with Logistics for shipments POD and logistics quality issues Wrong/missing shipment transit damage etc
- Create excel reports for key metricesand share with all concerned stakeholders
- Bachelors Degree required with knowledge of sales operation and order management
- 2-6years of experience managing global customers and internal stakeholders.
- Ability to manage multiple requests at the same time and effectively prioritize tasks to meet company business objectives
- Organized with strong work ethic attention to details and excellent communication skills
- Adept at balancing intense short-term pressures with overall long-term goals
- Basic skills with Excel data managementand hands on in Oracle/SAP ERP CRM
- Very process oriented and aware with a bias toward accuracy and precision
- Focused and driven to meet deadlines for regularly scheduled activities
- Demonstrate flexibility and responsiveness to requests from internal and external customers.
Required Experience:
IC
Key Skills
- Sales Experience
- Microsoft Access
- Power BI
- Pivot tables
- Analysis Skills
- Microsoft Powerpoint
- Retail Link
- Salesforce
- Microsoft Excel
- Sales Analysis
- CRM Software
- Data Analysis Skills
About Company
Enphase is a global energy management technology company that provides residential and commercial solar plus storage solutions. We manufacture solutions spanning solar generation, energy storage, and web-based monitoring and control.
