Sr Manager, Learning & Development | Design |

At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!

Job Overview
The Sr Manager Learning & Development leads a specialized Training Center of Excellence within the Consumer organizationsuch as Design Delivery Program Management or Training Technology & Innovation. This role translates
Consumer business strategies into learning and development solutions that build workforce capability confidence and readiness. The Sr Manager partners cross-functionally with HQ and field teams to identify learning needs design
impactful programs and solutions and ensure alignment to business priorities. This leader builds strong relationships and feedback systems that drive continuous improvement and ensure learning strategies directly contribute to achieving Consumer business results and exceptional customer experiences.

Job Responsibilities:

**Position Must Sit in Frisco TX**

Strategic Alignment & Business Partnership

• Translates Consumer business strategies and operational goals into learning and development solutions that strengthen workforce capability and readiness. Builds collaborative relationships with HQ and field leadership teams to identify learning needs align on priorities and ensure learning strategies directly support key business outcomes. Maintains deep understanding of Consumer business priorities and connects learning efforts to measurable improvements in customer experience and performance.

People Leadership & Team Development

• Leads and develops a team of learning professionals across specialized Centers of Excellence. Coaches team members to think strategically execute with excellence and deliver scalable high-impact work. Models inclusive leadership accountability and collaboration while fostering continuous growth and professional development.

Cross-Functional Collaboration & Stakeholder Engagement

• Partners across functionssuch as GTM & Enablement HR Operations Business Strategy and other L&D teamsto ensure alignment and eliminate silos. Builds feedback systems that connect HQ field and learning teams enabling two-way communication and data-driven insights. Ensures input from learners leaders and business stakeholders informs continuous improvement and future strategy.

Operational Excellence & Project Portfolio Management

• Oversees a portfolio of learning programs and initiatives that align with Consumer business priorities and deliver measurable results. Establishes clear processes for communication with senior leaders maintaining visibility into deliverables timelines and risks. Conducts business report-outs on project status and adjusts strategies as needed to ensure commitments are met. Drives clarity focus and efficiency across workstreams by simplifying processes setting clear expectations and enabling teams to execute with speed and precision. Leverages data partnerships and automation to optimize outcomes and scale impact across the organization.

Innovation Modernization & Continuous Improvement

• Champions modernization across learning design delivery and technology. Encourages experimentation and innovation to enhance scalability speed to proficiency and learner engagement. Leverages insights metrics and new tools to optimize performance and align to future skill needs.

Strategic Communication & Leadership Influence

• Maintains consistent and transparent communication with senior leaders peers and cross-functional partners regarding learning initiatives priorities and outcomes. Acts as a trusted advisor representing the Consumer Learning organizations perspective in enterprise forums. Promotes clarity of purpose consistency of message and alignment across all levels of the organization.
• Also responsible for other Duties/Projects as assigned by business management as needed.

Education and Work Experience:

• Bachelors Degree and 7 years of related work experience
  OR a combination of education and experience deemed equivalent (Required)
• 7-10 years Retail or related leadership experience. (Preferred)
• 4-7 years Professional training experience. (Preferred)
• 5 years of progressive experience in learning and development talent management or related leadership roles Proven experience leading cross-functional teams or managing a learning function such as design delivery or program management Strong ability to translate business strategy into actionable learning initiatives Demonstrated success in influencing leaders and driving measurable business results. (Strongly Preferred)

Knowledge Skills and Abilities:

• Communication (Required)
• Microsoft Office (Required)
• Training (Required)
• Problem Solving (Required)
• Strategic Alignment & Business Acumen
• Cross-Functional Collaboration
• Leadership & Talent Development
• Innovation & Change Agility
• Execution & Operational Excellence

Licenses and Certifications:

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes 25%

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $112200 - $202400

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.

At T-Mobile employees in regular non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out.

Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.