Marketing & Sales Operations Consultant

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Job Title: Marketing and Sales Operations Consultant

Salary: 57737 - 70000 (depending on experience)

Benefits: 10% Bonus target Share Scheme (50% Company Matched) Contributory Pension Scheme (Contribution double by Company up to 10%) Free Car Parking Caterpillar Advantage website 27 days annual leave bank holidays

Contract: Permanent

Location: Solihull

Travel Requirements: up to 35% (within Europe)

EAME Distributions mission is to deliver superior customer experience profitable market leadership and services growth through industry-best distribution performance. We provide governance and administration of Cat dealers across Europe Africa the Middle East and Eurasia.

Join the EAME Distribution Team as a Marketing and Sales Operations Consultant where you will be responsible for the overall development of the Capability and Capacity of the dealer network within Sales and Marketing for Europe. The Marketing and Sales Operations Consultant is the custodian of the Marketing and Sales based metrics and capabilities within the Differentiated Dealer Capabilities Program within region ensuring dealers adhere to and deploy related capabilities to enable Profitable Growth outcomes. The Marketing and Sales Operations Consultant will focus on growth capabilities in the areas of Sales Funnel Management Condition Monitoring Sales Digital Marketing and Customer Experience.

The Marketing and Sales Operations Consultant will work with Industry partners in both Aftermarket and Prime Sales to deploy impactful transformation at CAT dealers by redesigning the territory management and sales coverage processes implementing phygital customer journeys carrying out digital and marketing automation projects driving adoption of predictive lead-generation systems and sales funnel management. If youre ready to make a significant impact and drive positive change apply now!

What you will do:

• Ensure execution of Caterpillars Marketing and Sales Operating Model across Europe region through successful execution of the Differentiated Dealer Capabilities program.

• Represent Marketing and Sales Operations to key stakeholders industry partners and dealers.

• Lead key Marketing and Sales projects in dealer development within EAME. This includes but is not limited to the areas of Sales Funnel Management for Prime and Aftermarket Condition Monitoring Coverage Digital Marketing and Customer Experience.

• Provide strategy development deploy best practice and lead the implementation of the Marketing and Sales Operations initiatives within the dealer network.

• Coach dealers to embed Sales and marketing capabilities within their dealership processes to ensure they can make impactful decisions in line with Services Growth

What skills you will have:

• Bachelors degree in Business Marketing Finance and/or Engineering.

• Extensive experience in Sales Marketing Retail or Product support experience involving dealer facing responsibilities.

• Previous successful experience in marketing or sales project management or strong project/process management skills

• Strong proven interpersonal skills including public presentation proficiency and ability to earn trust and credibility with senior dealer management teams

• Knowledge of CRM management digital marketing channels and tools.

• The proven ability to effectively work with all hierarchy levels and influence others internally and externally to ensure relentless execution

• Previous supervisory or project leadership positions is a plus

• Fluency in English is mandatory. Additional language skills in German French Spanish or Italian are an advantage

• Willing to travel as required up to 35% (within Europe)

Skill Descriptors

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

• Effective Communications: Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.

• Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

What we offer:

From day one youre set up to thrive at Caterpillar: helpful training relatable mentors global experience competitive salary package work-life balance and the growth opportunities you expect with a Fortune 100 company.

You power our success and we are committed to empowering yours. After all when your work can impact the entire world its important to do work that matters.

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

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Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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