Staff Experience Designer

Visa is expanding its Global Product Design Team to support a growing digital product ecosystem across Consumer Commercial Money Movement ValueAdded Services and Platforms.

We believe in delivering work that is bold smart inspired and trustedqualities that elevate good design into great design and great design into enduring experiences. We continuously rethink and redefine how people interact with Visas products and services. Our team is composed of innovative thinkers and strategic problemsolvers who are as analytical as they are creative. We value hard work accountability collaboration and we prize proven skills and team success over personal gain.

As a Staff Experience Designer you will play a pivotal role in shaping endtoend experiences elevating design quality and driving crossfunctional alignment. You will lead through influence demonstrate mastery of your craft and consistently raise the bar for product vision usability accessibility and systems thinking.

Responsibilities

Product & Experience Leadership

• Drive the vision and strategy for user experiences across multiple product areas.
• Translate complex problems into clear compelling usercentered design solutions.
• Identify opportunities to improve customer experience product clarity and business outcomes.
• Influence product roadmaps and advocate for design excellence through data insights and storytelling.

Advanced Design Craft & Execution

• Deliver polished scalable design solutionsincluding flows wireframes prototypes and highfidelity UI.
• Work confidently within and beyond design systems; extend or evolve system components when needed.
• Utilize AIpowered design tools and emerging technologies to accelerate exploration and execution.
• Create prototypes (low to highfidelity) that effectively communicate concepts and interaction patterns.

Systems Thinking & Domain Expertise

• Apply deep Interaction Design expertise across complex multiplatform experiences.
• Ensure solutions meet or exceed accessibility standards (WCAG) designing inclusively by default.
• Evaluate product ecosystems holisticallymapping dependencies edge cases and longterm implications.
• Contribute to the evolution of design systems by identifying gaps proposing components and improving patterns.

Strategic Problem Solving

• Clarify ambiguous problem spaces and turn them into structured opportunities.
• Use rapid visualization whiteboarding or FigJam to drive shared understanding at the speed of conversation.
• Ground decisions in research insights competitive analysis and emerging industry trends.

CrossFunctional Collaboration & Influence

• Partner closely with Product Engineering Research and Business teams to shape requirements and direction.
• Communicate concepts recommendations and tradeoffs clearly to technical and nontechnical audiences.
• Lead design discussions critique sessions and workshops that move teams toward alignment and clarity.

Mentorship & Craft Leadership

• Support the growth of junior and midlevel designers by providing actionable feedback and coaching.
• Model healthy design practices strong design rationale and high execution standards.

Portfolio Requirement

• A portfolio demonstrating outstanding product thinking systems thinking and endtoend design execution.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters MBA JD MD) or up to 3 years of relevant experience with a PhD
• 7 years of experience in product UX or interaction design supported by a portfolio demonstrating excellence across mobile and web.
• Strong visual craft paired with strategic thinkingbalancing user needs business goals and technical constraints.
• Experience with experimentation and growth practices (A/B testing datadriven decisionmaking iterative optimization).
• Ability to synthesize quantitative and qualitative research to inform validate and refine design decisions.
• Clear confident communicator able to articulate design rationale to crossfunctional partners and senior leadership.
• Proactive selfdirected mindset with the ability to navigate ambiguity and drive work forward independently.

• Familiarity with B2B and B2C product experiences.
• Strong understanding of scaling experiences internationally.
• Experience with emerging AIpowered tools such as Cursor Figma Make Lovable or Replit.
• Demonstrated mastery of core UX competencies: interaction design visual design prototyping and systems thinking.
• Expertise in Accessibility (WCAG) and inclusive design practices.
• Passion for experience design and a deep interest in how technology and design intersect to make digital products more accessible equitable and usercentered.
• Portfolio demonstrating exceptional product thinking interaction design and systemslevel problem solving.

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 146200.00 to 233700.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time