VW Audi Service Advisor Trainee
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Job Location:
Martinez, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
VW / Audi Service Advisor Trainee
Location:Augusta / Martinez GA
Job Type:Full-Time
About Us
At our premier Volkswagen & Audi dealership were committed to delivering an exceptional customer experience that reflects the quality and prestige of our brands. From the showroom to the service drive we focus on professionalism trust and long-term relationships. As we continue to grow we are seeking a motivated and customer-focusedService Advisor Traineeto join our service team.
This is anentry-level career-path positiondesigned for individuals who want to build a long-term future in automotive service. Our goal is to develop you into afully trained Service Advisor within one yearthrough hands-on training mentorship and brand-specific education.
Position Summary
The Service Advisor Traineesupports the service department while learning the responsibilities of a full Service Advisor. You will work closely with experienced advisors service managers and technicians to develop the skills needed to deliver a premium service experience to VW and Audi customers. This role is ideal for someone who enjoys working with people is eager to learn and thrives in a fast-paced environment.
Key Responsibilities
- Customer Support:Assist in greeting customers gathering vehicle information and understanding service needs.
- Learning the Advisor Role:Shadow and support senior Service Advisors to learn customer communication service write-ups and workflow management.
- Service Coordination: Help schedule service appointments coordinate with technicians to ensure efficient service flow and moving vehicles.
- Estimate & Repair Understanding:Learn how to prepare service estimates and explain recommended maintenance and repairs.
- Customer Updates:Assist with keeping customers informed about the status of their vehicles.
- Service Documentation:Maintain accurate records and notes in the dealerships service software.
- Brand & Product Knowledge:Learn VW and Audi maintenance requirements service standards and luxury customer expectations.
- Growth & Development:Actively participate in training with the goal of becoming a fully independent Service Advisor within one year.
Qualifications
- Strong customer service or hospitality background preferred (automotive experience is a plus but not required).
- Excellent communication and interpersonal skills.
- Professional appearance and a positive coachable attitude.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills and willingness to learn dealership software.
- Interest in building a long-term career in automotive service.
- Valid drivers license and clean driving record.
What We Offer
- Competitive hourly pay with advancement opportunities.
- Clearcareer path to full Service Advisor within one year.
- Paid training and ongoing development with VW & Audi brands.
- Health dental and vision insurance.
- 401(k) plan with company match.
- Paid time off.
- Employee discounts on vehicle purchases parts and service.
How to Apply
If youre motivated customer-focused and ready to start a career withVolkswagen and Audi we want to hear from you. Apply today and take the first step toward becoming a fully trained Service Advisor.
Required Experience:
Intern
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
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