Order Coordinator (12M FTC)

Birmingham - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

What is the purpose of the role

To coordinate and facilitate the processing of orders from receipt to despatch in an accurate timely and professional manner. To be responsible for an identified territory to communicate with the territory personnel customers and the appropriate internal personnel to ensure territory requirements and expectations are met.

Primary responsibilities

To process new orders within 24 hours of receipt
Check that all details are correct and required documentation is available
Liaise with Production/IJ/IC/third party suppliers/projects regarding the completion dates of equipment
Send appropriate order acknowledgment to the customer within five days of receiving the order
Raise appropriate invoices within specified times
Ensure all documentation is available when required e.g. drawings transport documentation
Be proactive in monitoring all orders to ensure forecast dates are met and all tasks are completed on time
Maintain regular effective communication with all stakeholders for each order
Ensuring appropriate payments have been received before equipment is despatched
Facilitate the shipment of all equipment related to a sales order
Raising any commission invoices that are due to be paid to agents
Close orders correctly and in a timely manner

What skills are we looking for

The successful candidate must have be IT literate be able to demonstrate good communication and interpersonal skills the ability to work accurately with a right-first-time approach and be efficient with strong prioritisation skills. The role requires someone who can work to deadlines is self-motivated analytical and confident to question when details are incorrect or missing.

The ideal candidate will have knowledge and experience of selling or transporting goods outside of the UK including dealing with international customers or countries. They will be polite friendly approachable willing and helpful with a strong team-player mindset. The ideal candidate will show initiative enthusiasm and a strong work ethic alongside a willingness to learn. They will be adaptable flexible and able to thrive in a fast-paced environment while maintaining accuracy and professionalism.

Required Experience:

What is the purpose of the roleTo coordinate and facilitate the processing of orders from receipt to despatch in an accurate timely and professional manner. To be responsible for an identified territory to communicate with the territory personnel customers and the appropriate internal personnel to e...

Primary responsibilities

To process new orders within 24 hours of receipt
Check that all details are correct and required documentation is available
Liaise with Production/IJ/IC/third party suppliers/projects regarding the completion dates of equipment
Send appropriate order acknowledgment to the customer within five days of receiving the order
Raise appropriate invoices within specified times
Ensure all documentation is available when required e.g. drawings transport documentation
Be proactive in monitoring all orders to ensure forecast dates are met and all tasks are completed on time
Maintain regular effective communication with all stakeholders for each order
Ensuring appropriate payments have been received before equipment is despatched
Facilitate the shipment of all equipment related to a sales order
Raising any commission invoices that are due to be paid to agents
Close orders correctly and in a timely manner

What skills are we looking for

Required Experience: