Agent Distribution Services
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
To perform all customer services activities and operations of assigned customers account as to achieve 100% customer service satisfaction.
Key Accountabilities
- Perform all daily customer service activities and operations including order processing documentation shipping coordination report management invoicing/billing and filing.
- Handle all customers feedback requests and complaints effectively and escalate/ report to superior accordingly.
- Perform and dispatch all invoicing/billing to customer on time
- Ensure accuracy and proper maintenance of inventory in systems.
- Collect and compile date for measurement of key performance indicators
- Maintain a current and accurate procedures manual that details the processing requirements for each account.
- Maintain proper documentation of paperwork associated with orders and accounts.
- To take up additional tasks as required meeting the Department needs.
Other Skills
- Computer knowledge (MS Word Excel / Word / PowerPoint)
- Customer service skills
- Relevant knowledge in handling customer for specific industry
- Familiar with customers ERP system such as Oracle / SAP (if applicable)
Qualifications :
Minimum Tertiary Education with at least 1 year of working experience in service industry. Knowledge of warehousing and logistics operation is an advantage.
Without relevant industry experience may apply.
Additional Information :
ONLY THOSE CURRENTLY RESIDING IN SINGAPORE NEED TO APPLY
Expeditors offers excellent benefits for full time employees:
Benefits complied with local law
- Health Plan: Medical Accident Insurance
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- IT Network
- Corporate Sales
- Data Networking
- Bank Reconciliation
- Information Technology Sales
- AC Maintenance
About Company
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more
