What you get to do in this role
- Lead Enterprise Integration Strategy: Drive the design and delivery of modern integration solutions leveraging API-first event-driven architectures (EDA) and iPaaS platforms (e.g. MuleSoft Dell Boomi ServiceNow Integration Hub).
- Modernize Integration Landscape: Transform legacy integrations into cloud-native microservices-based solutions to support enterprise-scale growth and digital transformation.
- Architectural Influence: Collaborate with enterprise architects to define integration patterns enforce governance and ensure alignment with security and compliance standards.
- Customer Zero Leadership: Champion internal adoption of ServiceNow products provide real-time feedback to influence product roadmaps and showcase NowOnNow use cases externally.
- Agile Delivery & DevOps: Own the integration development lifecycle from requirements to deployment in an Agile/DevOps environment leveraging CI/CD tools (Jenkins GitHub Actions Nexus).
- Data Integrity & Security: Ensure secure resilient and performant data flows across hybrid environments (on-prem and cloud) implementing best practices for OAuth2 JWT TLS.
- Vendor & Budget Management: Manage third-party integration providers negotiate SLAs and optimize costs through reusable integration patterns.
- Innovation & Thought Leadership: Stay ahead of integration trends (API monetization AI-driven integration low-code platforms) and evangelize best practices across teams.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- 15 years in IT with 68 years in software development and minimum 5 years in people management.
- Technical Expertise:
- Proven knowledge in Microservices API Management Event-Driven Architecture and Enterprise Application Integration.
- Hands-on experience with middleware/iPaaS platforms (ServiceNow Workflow Data Fabric Integration Hub Dell Boomi).
- Strong programming background in Java/J2EE Spring Boot REST/SOAP JMS Kafka/RabbitMQ and design patterns.
- Tools & Methodologies: Familiarity with CI/CD pipelines Agile frameworks and API lifecycle management.
- Leadership Skills: Ability to mentor teams enforce coding standards and communicate architectural principles effectively.
- Preferred: ServiceNow platform knowledge experience with Integration Hub Spokes and exposure to cloud platforms (AWS/Azure).
- Soft Skills: Strong stakeholder management problem-solving and ability to thrive in a fast-paced global environment.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
What you get to do in this roleLead Enterprise Integration Strategy: Drive the design and delivery of modern integration solutions leveraging API-first event-driven architectures (EDA) and iPaaS platforms (e.g. MuleSoft Dell Boomi ServiceNow Integration Hub).Modernize Integration Landscape: Transfor...
What you get to do in this role
- Lead Enterprise Integration Strategy: Drive the design and delivery of modern integration solutions leveraging API-first event-driven architectures (EDA) and iPaaS platforms (e.g. MuleSoft Dell Boomi ServiceNow Integration Hub).
- Modernize Integration Landscape: Transform legacy integrations into cloud-native microservices-based solutions to support enterprise-scale growth and digital transformation.
- Architectural Influence: Collaborate with enterprise architects to define integration patterns enforce governance and ensure alignment with security and compliance standards.
- Customer Zero Leadership: Champion internal adoption of ServiceNow products provide real-time feedback to influence product roadmaps and showcase NowOnNow use cases externally.
- Agile Delivery & DevOps: Own the integration development lifecycle from requirements to deployment in an Agile/DevOps environment leveraging CI/CD tools (Jenkins GitHub Actions Nexus).
- Data Integrity & Security: Ensure secure resilient and performant data flows across hybrid environments (on-prem and cloud) implementing best practices for OAuth2 JWT TLS.
- Vendor & Budget Management: Manage third-party integration providers negotiate SLAs and optimize costs through reusable integration patterns.
- Innovation & Thought Leadership: Stay ahead of integration trends (API monetization AI-driven integration low-code platforms) and evangelize best practices across teams.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- 15 years in IT with 68 years in software development and minimum 5 years in people management.
- Technical Expertise:
- Proven knowledge in Microservices API Management Event-Driven Architecture and Enterprise Application Integration.
- Hands-on experience with middleware/iPaaS platforms (ServiceNow Workflow Data Fabric Integration Hub Dell Boomi).
- Strong programming background in Java/J2EE Spring Boot REST/SOAP JMS Kafka/RabbitMQ and design patterns.
- Tools & Methodologies: Familiarity with CI/CD pipelines Agile frameworks and API lifecycle management.
- Leadership Skills: Ability to mentor teams enforce coding standards and communicate architectural principles effectively.
- Preferred: ServiceNow platform knowledge experience with Integration Hub Spokes and exposure to cloud platforms (AWS/Azure).
- Soft Skills: Strong stakeholder management problem-solving and ability to thrive in a fast-paced global environment.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
View more
View less