Dy Manager Asst Manager-Canteen and Welfare

Menu Engineering and Costing :

Analyze food consumption patterns and trends. Evaluate the impact of menu design on cost and quality. Optimize menus to achieve an appropriate balance between taste cost nutrition and quality.

KRA/KPI : Cost per head

Food Quality Delivery & Control :

Supervise food quality during preparation and service with a focus on controllable factors. Implement monitor and periodically review SOPs ensuring FIFO and hygiene compliance.

KRA/KPI : Employee / Customer Experience Index.

Compliance and Documentation :

Maintain complete documentation related to canteen operations and ensure compliance with applicable statutory and internal requirements. Coordinate with cross-functional teams for smooth and compliant operations.

KRA/KPI : Statutory & internal compliance

Canteen Administration & Management :

Ensure adherence to food safety and hygiene regulations. Train and guide canteen staff on hygiene safety and service standards. Work closely with the Canteen Committee to design a cost-effective and balanced menu. Analyze employee feedback and continuously improve dining experience.

KRA/KPI :

 Employee / Customer Experience Index.

Number of employee complaints / feedback trends.

Budget Management :

Monitor and control canteen operations to ensure expenses remain within the approved budget.

KRA/KPI : Canteen expenses within approved budget

Benchmark Canteen Services :

Continuously benchmark canteen services internally and externally to identify improvement opportunities. Promote kitchen and dining facilities as benchmarks for best practices.

KRA/KPI : Continuous improvement and best practice adoption.

Welfare Management :

Manage procurement and distribution of employee welfare items such as safety shoes uniforms winter wear socks diaries etc. Drive continuous improvement in employee welfare and experience.

KRA/KPI : Effective employee welfare management

Qualifications :

Education:

• Mandatory- Bachelors/masters degree in Hotel Management/Home Science.
• Additional /Desirable Qualification- MBA- HR or MSW (Master of Social Works)

Experience:

• 0812 years of experience in canteen management.
• Minimum 5 years of exposure in a manufacturing industry.
• 512 years of experience in welfare management.

Knowledge:

• Proficient level of knowledge and understanding the costing
• Competent level of knowledge on various compliance standards while running canteen

Functional Skills:

• Expert level of knowledge on designing recipe / menu
• Proficient level of skill in negotiation with the vendor
• Proficient level of skill in managing / convincing canteen committee and workers union
• Knowledge of Welfare Management.

Additional Information :

The purpose of this position is to enable end-to-end efficient and professional management and administration of canteen pantry services event management and welfare manager. The role ensures the provision of high-quality hygienic healthy and tasty food to employees customers and visitors thereby enhancing overall employee experience. The role also focuses on continuous guidance monitoring of efficiency and cost optimization of canteen operation and welfare mamangement of plant.

Remote Work :

No

Employment Type :

Full-time