Senior People Reporting Analyst

Job Brief

This role is primarily responsible to manage a wide range of data to develop and provide reports and analytics to support driving strategic and operational objectives and improvements of the Center.

Duties and Responsibilities

• Create and maintain multiple reporting requirements of the Center and key stakeholder to track established metrics service level agreements and key performance indicators.
• Understand internal clients unique reporting needs and objectives and recommend appropriate reporting and analytical solutions.
• Develop new data collection and analysis processes to further advance the reporting function.
• Conduct data analytics such as exploratory analysis exploration of data relationships statistical analyses to identify opportunities for continuous improvement and provide recommendations to support business improvement strategy projects.
• Organize data in compliance with established reporting requirements and integrate data from different sources and derive insights that can lead to further data mining and research design.
• Provide actionable information to enable business insights and decisions.
• Perform QA on reports analyse root cause and recommend corrective actions to prevent occurrence of similar issues and concerns.
• Review analyze and document current operational processes to establish support for current and future reporting and analytics requirements.
• Apply technical knowledge in data analytics and may be assigned as subject matter expert to perform other related projects assigned.
• Develop reporting instructions and provide guidance and technical expertise to junior team members.
• Develop and prepare reports analyses and presentations for periodic and ad hoc requirements.

Qualifications :

Minimum Requirements:

• Open for hybrid set-up 2-3x per week RTO
• Standard shift schedule: 4PM to 1AM Manila Time (flexible)
• Bachelors degree Computer Science/ Information Systems or equivalent relevant courses
• At least 5 years of experience working in an outsourcing shared services or similar model in a reporting / analytics role
• Experience using Business Intelligence tools such as Power BI is required
• Workday reporting experience is required including report creation and troubleshooting.
• Predictive analytics is ideal but not mandatory.
• Tableau or other similar platforms and tools experience is highly preferred
• Experience in statistical analysis is an advantage but not required
• Experience in providing guidance and technical expertise to junior team members is an advantage but not required

Attributes:

• Ability to gather integrate validate and analyze relevant data to develop resolutions findings and recommendations. (Analytical Thinking)
• Ability to understand organize analyze a variety of large amount data to develop insight and findings. (Data analysis)
• Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors discrepancies & issues. (Attention to Detail)
• Ability to maintain a high level of collaboration among multiple internal and external stakeholders to effectively arrive at solutions and develop initiatives. (Collaboration)
• Ability to effectively communicate within a varied audience and internal and external customers. (Communication)
• Ability to maintain good customer relationship with the ability to initiate ways to improve customer experience (Customer Service)

Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving)

Additional Information :

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status AECOM benefits may include medical dental vision life AD&D disability benefits paid time off leaves of absences voluntary benefits perks flexible work options well-being resources employee assistance program business travel insurance and service recognition awards.

AECOM is the global infrastructure leader committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities we solve our clients complex challenges in water environment energy transportation and buildings. Our teams partner with public- and private-sector clients to create innovative sustainable and resilient solutions throughout the project lifecycle from advisory planning design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at . 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills helping you build the career youve always envisioned. Here youll find a welcoming workplace built on respect collaboration and communitywhere you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

Remote Work :

No

Employment Type :

Full-time