Design Program and Business Manager
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Auto Lending is evolving fastcustomers expect seamless trustworthy experiences across complex operations. Join our design team to power that experience at scale bringing strong collaboration structure and momentum to design work.
As a Design Program & Business Manager in Auto Lending you will support the Head of Design by owning program management tracking and executive reporting for a team of designers. Youll keep Jira and Confluence impeccably organized translate ad hoc requests into structured plans ensure controls are met and coordinate executive-ready presentations. Thrive in ambiguity move conversations forward and help maintain momentum across multiple workstreams.
Job Responsibilities
- Maintain Jira hygiene; reconcile tracking across Confluence and ; create leadership dashboards and views tailored to Auto Lending and Design priorities.
- Translate ad hoc requests into structured plans with timelines dependencies and clear status; capture notes decisions and next steps.
- Build and coordinate executive-ready decks and artifacts; support town halls strategy sessions and design community forums.
- Ensure control adherence and audit readiness; drive program plans and operating rhythms; surface risks early and manage expectations.
- Partner with Finance on budgets forecasts and spend tracking; set up practical trackers calendars and checklists.
- Support headcount and recruiting operations (opening roles scheduling onboarding) and maintain collaboration sites and documentation; continually simplify processes
Required Qualifications Capabilities and Skills
- Previous experience in Design Operations Program/Project Management Business Management or Account Management supporting product/design/tech teams.
- Tool proficiency: Jira and Confluence; Excel PowerPoint; familiarity with and SharePoint.
- Proven ability to deliver timely executive-ready reporting and presentations; highly responsive and organized in ad hoc environments.
- Excellent written and verbal communication; able to read the room ask clarifying questions and capture accurate notes and actions.
- Strong attention to detail and data quality; sets and enforces tracking standards and hygiene across teams.
- Experience partnering with Risk/Compliance/Audit on controls issue/risk tracking and remediation
- Self-motivated independent operator who manages multiple concurrent workstreams and maintains momentum in ambiguous conditions
Preferred Qualifications Capabilities and Skills
- Experience in Auto Lending or consumer lending/financial services.
- Budgeting and forecasting experience; ability to build practical trackers and reporting cadences.
- Knowledge of Agile/Lean practices and OKRs; can translate strategy into operational artifacts and measurable outcomes
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
