Company:
Marsh
Description:
We are seeking a talented individual to join the Risk Management Practice division at Marsh. This role will be based in Sandton Johannesburg hybrid and has a requirement of working at least three days a week in the office.
To oversee the Client Service Delivery model across teams and delivery models through Team Managers ensuring best practice is applied across all teams Client Executives and Placing the Best Person in Front of the Client. Overseeing teams and direct management of Team Managers in the respective areas.
We will count on you to:
Revenue and Finance
Achieve and drive revenue budget and NOI for the RMP portfolio of clients
Accurate and timeous Forecasting within 95% accuracy within teams
Accurate variance Reporting on a monthly basis
Management and responsibility for teams budgeting process and Expense control
Ensure coaching and Mentoring of Client Executives on Financials Reporting and to develop skills where required
Ensure teams are fully trained and competent on Dashboard where required
Maximize credit control within the client services team
Client Service Delivery
Ensure overall client renewal and retention strategies across teams and delivery models are actioned and achieved
Ensure client fees are negotiated and handled at the appropriate level to ensure consistent revenue growth / in line with the strategy
Ensure Client Executives comply with Marsh Service Standards through the management of the Team Managers and the auditing process where necessary
Oversee client renewals s
Provide support to Team Managers on Client renewals where necessary
Ensure overall client retention for the RMP portfolio
Drive Marsh 3D delivery model and ensure best practice is consistently applied across all clients
Grow client revenue through expanded and new business and cross-selling for the portfolio with assistance of the new business team
Where necessary assisting Team Managers / Client Executives with difficult or contentious claims
Relationship Management
Develop Manage and retain excellent working relationships with the Insurance Market in conjunction with the Placement Team Leader and/or other Management
Attend as necessary Insurer functions for Relationship building and networking
Foster and maintain sound working relationships with Internal and Local Specialist Divisions and the Placement Team
Appropriate and relevant client entertainment within Company protocols and parameters
Attend and participate in national client services forums.
General Management and Leadership
Ensure team compliance to legislation and Marsh protocols and policies ensuring client executives are trained and familiar with relevant Acts Policies and Procedures and Legislation.
Drive Talent Review Succession Planning Colleague Development and Performance Management in the teams and reportees
Participate in recruitment and selection strategies and refer potential future Talent to Human Resources
What you need to have:
Grade 12 certificate and;
Insurance qualification (preferably Associate / Licentiate) / Equivalent Business Degree
10 years experience in Insurance industry with a minimum of 5 years staff management experience of teams / people
Computer literacy on MS Word Excel (intermediate level) and PowerPoint
Why join our team:
We help you be your best through professional development opportunities interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.
Marsh Risk is a business of Marsh (NYSE: MRSH) a global leader in risk reinsurance and capital people and investments and management consulting advising clients in 130 countries. With annual revenue of over $24 billion and more than 90000 colleagues Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk visit or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law. We are also committed to providing reasonable support to any candidate with a disability to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs.
Marsh is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.
Company:MarshDescription:We are seeking a talented individual to join the Risk Management Practice division at Marsh. This role will be based in Sandton Johannesburg hybrid and has a requirement of working at least three days a week in the office.To oversee the Client Service Delivery model across t...
Company:
Marsh
Description:
We are seeking a talented individual to join the Risk Management Practice division at Marsh. This role will be based in Sandton Johannesburg hybrid and has a requirement of working at least three days a week in the office.
To oversee the Client Service Delivery model across teams and delivery models through Team Managers ensuring best practice is applied across all teams Client Executives and Placing the Best Person in Front of the Client. Overseeing teams and direct management of Team Managers in the respective areas.
We will count on you to:
Revenue and Finance
Achieve and drive revenue budget and NOI for the RMP portfolio of clients
Accurate and timeous Forecasting within 95% accuracy within teams
Accurate variance Reporting on a monthly basis
Management and responsibility for teams budgeting process and Expense control
Ensure coaching and Mentoring of Client Executives on Financials Reporting and to develop skills where required
Ensure teams are fully trained and competent on Dashboard where required
Maximize credit control within the client services team
Client Service Delivery
Ensure overall client renewal and retention strategies across teams and delivery models are actioned and achieved
Ensure client fees are negotiated and handled at the appropriate level to ensure consistent revenue growth / in line with the strategy
Ensure Client Executives comply with Marsh Service Standards through the management of the Team Managers and the auditing process where necessary
Oversee client renewals s
Provide support to Team Managers on Client renewals where necessary
Ensure overall client retention for the RMP portfolio
Drive Marsh 3D delivery model and ensure best practice is consistently applied across all clients
Grow client revenue through expanded and new business and cross-selling for the portfolio with assistance of the new business team
Where necessary assisting Team Managers / Client Executives with difficult or contentious claims
Relationship Management
Develop Manage and retain excellent working relationships with the Insurance Market in conjunction with the Placement Team Leader and/or other Management
Attend as necessary Insurer functions for Relationship building and networking
Foster and maintain sound working relationships with Internal and Local Specialist Divisions and the Placement Team
Appropriate and relevant client entertainment within Company protocols and parameters
Attend and participate in national client services forums.
General Management and Leadership
Ensure team compliance to legislation and Marsh protocols and policies ensuring client executives are trained and familiar with relevant Acts Policies and Procedures and Legislation.
Drive Talent Review Succession Planning Colleague Development and Performance Management in the teams and reportees
Participate in recruitment and selection strategies and refer potential future Talent to Human Resources
What you need to have:
Grade 12 certificate and;
Insurance qualification (preferably Associate / Licentiate) / Equivalent Business Degree
10 years experience in Insurance industry with a minimum of 5 years staff management experience of teams / people
Computer literacy on MS Word Excel (intermediate level) and PowerPoint
Why join our team:
We help you be your best through professional development opportunities interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.
Marsh Risk is a business of Marsh (NYSE: MRSH) a global leader in risk reinsurance and capital people and investments and management consulting advising clients in 130 countries. With annual revenue of over $24 billion and more than 90000 colleagues Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk visit or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law. We are also committed to providing reasonable support to any candidate with a disability to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs.
Marsh is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.
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Job Location:
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
