Director, Branch Banking Central Nebraska & South Dakota

At FNBO our employees are the heart of our storyand were committed to their success! Please see below the details of this career opportunity and how it fits into our organizations success.

About This Role:

Region A Community 1 & 4

Key Accountabilities

Leadership & Culture

• Champion FNBOs mission values and culture across all branch locations in your region
• Provide strategic direction and hands-on coaching to branch managers fostering excellence continuous improvement and collaboration
• Conduct regular 1:1 meetings with branch managers to review goals provide coaching and remove barriers to success
• Organize and facilitate bi-monthly manager meetings to align teams share best practices and drive accountability

Talent Management & Development

• Recruit hire and develop branch managers who exemplify FNBOs leadership traits and values
• Conduct annual Manager Once Removed (MOR) meetings with all employees across your region
• Build a robust talent pipeline by identifying and developing future branch managers and organizational leaders
• Lead change management initiatives ensuring smooth implementation of new policies procedures and strategic initiatives
• Hold branch managers accountable for recruiting quality talent improving employee experience and maintaining appropriate levels of turnover.
  

Performance Management

• Drive accountability by analyzing branch performance metrics and partnering with managers to implement corrective actions
• Ensure branch managers conduct effective Power Meetings that motivate teams and accelerate growth
• Leverage Salesforce to monitor manage and optimize sales activities and performance across the region
• Set clear performance expectations and provide data-driven feedback to maximize results

Operations & Compliance

• Ensure all branches maintain strict adherence to corporate policies operational procedures and risk management protocols
• Deliver consistent operational standards and customer service excellence across every location
• Partner with branch managers to resolve escalated operational challenges and internal issues
• Participate in activities that support FNBOs Community Reinvestment Act (CRA) program

Customer Experience

• Champion a customer-first approach that reflects FNBOs commitment to exceptional service
• Build a customer-centric culture through teamwork accountability and continuous improvement
• Resolve escalated customer complaints with professionalism and urgency
• Monitor customer feedback and implement improvements

Relationship & Partnership Development

• Represent FNBO in the community through participation in philanthropic activities events and board service
• Hold teams accountable for meaningful community engagement that strengthens FNBOs local presence
• Develop and maintain strategic relationships with key business partners and community leaders
• Collaborate cross-functionally with business partners such as Small Business Mortgage Commercial Banking Wealth Management and other departments to deliver seamless customer experiences and drive integrated growth strategies

The Ideal Candidate for This Role:

Required Qualifications:

• Bachelors degree in Business Administration Finance a related field or equivalent experience.
• 5 years branch management experience.
• Proven track record of sales performance management.
• Strong knowledge of banking regulations compliance and risk management.
• Ability to motivate and inspire teams to achieve exceptional results.
• Commitment to community engagement and corporate social responsibility.
• In-branch presence at least 60% of the time

Skills & Competencies

• Leadership: Strong people management and development capabilities
• Communication: Excellent verbal and written communication skills
• Analytical Skills: Data-driven decision-making and problem-solving abilities
• Relationship Building: Strong partnership and collaboration skills
• Change Management: Demonstrates ability to adapt to change and motivate the team

Compensation:

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience education and/or skill level.

Work Environment:

Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance we offer benefits to match your needs:

• Medical Dental Vision Insurance

• 401k With Matching Contributions

• Time Off Programs

• Health Savings Account (HSA)/Dependent Care

• Employee Banking

• Growth Opportunities

• Tuition Assistance

• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: additional information regarding compensation and benefits e-mail FNBO at . To ensure you receive a response include the number of this job (listed below) in the subject line of your message.

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued recognized and empowered to be their authentic selvesno matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

Click here to download EEO is The Law Self-Print Poster

Click here to download EEO is The Law Supplement for Federal Contractors

Click here to download EEO is The Law GINA Supplement

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.