Agency Services Coordinator
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Job Location:
Downers Grove, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Agency Services Coordinator
Company: ASNOA
Location: Downers Grove IL (Hybrid)
Type: Full-Time
Compensation: Up to $55000 annually plus bonus with 100% company-paid benefits
About ASNOA
ASNOA is a fully integrated insurance industry services and support provider with more than 30 years of experience delivering business solutions to insurance agencies nationwide. Headquartered in Downers Grove Illinois ASNOA supports affiliates by managing carrier relationships compliance onboarding and operational readinessallowing agencies to focus on selling quoting and binding insurance products efficiently and compliantly.
About the Role
As an Agency Services Coordinator you will administer all aspects of the onboarding process and lifecycle management for new and existing affiliates. This is a non-sales role focused on operational coordination compliance and relationship management. You will play a direct role in ensuring affiliates maintain a ready-to-sell status with multiple insurance carriers.
The position is based at ASNOAs headquarters on a hybrid schedule and is part of an eight-person Agency Services team reporting directly to the Agency Services Manager.
Key Responsibilities
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Manage the onboarding process for new affiliates and maintain ongoing affiliate relationships
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Oversee carrier appointment submissions from initiation through approval
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Develop rapport with affiliates to support smooth onboarding and lifecycle management
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Ensure affiliates maintain ready-to-sell status including licensing compliance and carrier appointments
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Coordinate internally with Agency Services and other Operations teams
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Complete assigned workload accurately and on time within established service-level agreements (SLAs)
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Track manage and prioritize multiple tasks and deadlines simultaneously
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Identify and define process improvement opportunities to enhance efficiency and service delivery
Requirements
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Minimum 3 years of recent directly relevant experience in agency services operations or a related coordination role
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Strong technology skills including Microsoft Office 365 Outlook Word Excel and CRM systems (HubSpot or similar)
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Ability to manage multiple priorities and meet deadlines in a fast-paced environment
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Excellent verbal and written communication skills for coordinating with internal teams and external stakeholders
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Experience handling urgent requests while maintaining accuracy and professionalism
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Strong work ethic; highly organized detail-oriented and technology savvy
What We Offer
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Salary up to $55000 based on experience plus bonus opportunity
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100% company-paid benefits
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Paid time off
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401(k) with company match
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MondayFriday hybrid schedule
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Collaborative team-oriented work environment
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Long-term opportunity with a stable established insurance industry services organization
Key Skills
- Sales Experience
- B2B Sales
- Marketing
- Financial Services
- Customer Services
- Management Experience
- Redmine
- Agency Management
- Home Care
- Outside Sales
- Sales Management
- Recruiting
