Security | JOB DESCRIPTION |
DEPARTMENT: Security
REPORTS TO: Director of Security
STATUS: Non-Exempt
JOB SUMMARY |
The Loss Prevention Officeris responsible forensuring the safety and security of guests and associates within the hotel. Theymaintaina visible presence handle emergencies efficiently andassistguests with professionalism and care. Their role includes being observant proactive and approachable throughout their shift. This is a seasonal position starting mid May and ending mid September.
QUALIFICATION STANDARDS |
Education & Experience:
Previoushotel loss prevention experience desired.
Excellent verbal and written communication skills.
Must be service-oriented and a team player.
PhysicalRequirements:
Ability to move lift carry and place objects weighing up to 50lbswithoutassistance; over 50lbswithassistance.
Frequent bending twisting pulling and stooping.
Ability to stand sit kneel or walk for extended periods during the entire shift.
Flexibility to workearlymornings evenings weekends and holidays.
Must be able to bend stoop and reach during inspections and cleaning tasks.
General Requirements
Maintain confidentiality of all reports and sensitive information.
Follow company and departmental safety/security policies and procedures.
Demonstrate professionalism integrity and reliability.
Strong interpersonal skills and ability to remain calm under pressure.
Knowledge of emergency response protocols and basic first aid/CPR.
DUTIES & FUNCTIONS |
Fundamental Requirements:
Conduct regular patrols of hotel premises and parking areas toidentifysuspicious activities safety hazards or security breaches.
Maintain visibility in public areas greet guests andassistwith inquiries or room access issues.
Respond promptly to accidents medical emergencies and security incidents; administer first aid/CPR and coordinate with emergency services when necessary.
Document all incidents accurately and ensure reports aresubmittedto the executive team; gather evidence and conduct interviews during investigations.
Lock property entrances whenmonitorduress alarms and fire safety systems and escortunauthorized individuals off the property discreetly.
Support other departments (Front Desk Bell Staff) to ensure seamless guest service.
Adhere to safety protocols including proper use of PPE Lockout/Tag-out procedures and hazardous material handling.
Use hotel-issued radios professionally following proper codes and protocols.
Monitor andmaintainfire life safety systems and respond to alarms appropriately.
Assistin evacuation procedures during fire or emergency situations.
Handle guest and associate conflicts calmly and professionally ensuring resolution aligns with company policy.
Report and process General Liability claims promptly.
Secure pool areas after hours and deliver newspapers and folios as.
Escort unwelcome individuals from property without disrupting operations.
Performadditionalduties as requested tomaintaina secure and welcoming environment.
In accordance with New Jersey State Legislature (New Jersey Legislature Bill S2310 Sca (1R)) which requires private employers with ten (10) or more employees to include a range of pay for all advertised jobs promotion or transfer opportunities. This position pays $18/hr dependent on experience.
Were an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Responsibilities Receive accommodation reservations from visitors and take the details of all arriving guests including payment information. Provide informatio...