Clinica Esperanza Receptionist Part Time

Join the Adelante Mujeres team and become part of an organization providing award-winning programming and holistic services to more than 22000 Latina women and children annually in Oregon. Adelante Mujeres means women rise up and the women and girls in our programs are doing just that. With your help we can build the next generation of Latine leaders. Located in Forest Grove Oregon and founded in 2002 Adelante Mujeres is known for innovative responses to community concerns.

RESPONSIBILITIES:

The Part-Time Clinica Esperanza Receptionist serves as the first point of contact for community members and plays an important role in creating a welcoming respectful and healing environment. This position is responsible for answering and screening phone calls and emails scheduling therapy appointments conducting insurance verification and processing new intakes.

The Part-Time Receptionist also provides general clerical and administrative support to clinic staff who work with participants seeking services. Expected workdays are Monday to Thursday and occasionally on Fridays for meetings. This position reports directly to the Behavioral Health Manager.

• Represent Adelante Mujeres Clinica Esperanza as the first touch point with participants and community partners. Provide warm and prompt welcome to visitors incoming callers route to appropriate staff or department.
• Process referrals for mental health services including scheduling appointments booking intakes with staff conducting reminder calls and verifying sensitive information over the phone or in-person.
• Verify and accurately save patient data into Electronic Health Record systems in a timely manner.
• Maintain highest levels of office security: including restricted access to locked/ secure areas sign-in procedures HIPAA compliance regarding patient data confidentiality about staff and Adelante Mujeres procedures.
• Ensure a well-functioning office environment by overseeing receipt of mail room set up for meetings stocking supplies and small event coordination.

QUALIFICATIONS:

We recognize that there are multiple expressions of professional readiness. When we review applications we take a comprehensive look at each applicant. Our goal is to assess your unique strengths. The ideal candidate has many of the following skills and experience:

Minimum Education Required:

• High School Diploma or GED equivalent or Preparatoria

Minimum Experience Required:

• Minimum of 1 year of clerical/office experience
• Proficiency in Office 365 including Outlook Teams Word and Excel Ability to quickly learn other software systems
• Minimum 1 year experience with maintaining accurate data entry

Skills Requirements:

• Ability to develop good working relationships with a wide range of people including excellent verbal and written communication
• Bilingualfluency in English and Spanish ability to read write and speak
• Excellent customer service skills for patients providers and community partners
• Ability to switch between tasks and work in a fast-paced environment while maintaining the highest level of professionalism

Skills Preferred:

• Experience with Behavioral Health billing and office practices
• Knowledgeable about HIPAA compliance
• 2 or more years of experience in a medical office setting

Additional Requirements:

• Possess and pass a background check (CBR) under Office of Childcare and ORCHARDS
• Ability to work in-person at Clinica Esperanza
• Sit for extended periods of time working on computer
• Lifting carrying pushing and pulling of up to 25 pounds
• There may be frequent interruptions and requirements to work alone occasional request to work evenings or weekends.

SALARY & BENEFITS:

• Wage Range: $23.95 - $25.00 per hour depending on qualifications.
• Classification: Regular part-time working 25 hours per week typical work week is Monday-Thursday and occasionally Friday meetings.
• Benefits: health vision dental short-term and long-term disability 401K pension plan life insurance EAP professional development opportunities paid leave of absence paid holidays sick time vacation time and sabbatical (1 month at 10 years of employment).
• Opportunity for broad and impactful work with a visionary growing organization.

TO APPLY:

Please complete a job application on our website and be prepared to submit the following material electronically (PDF preferred):

• A one-page cover letter outlining your qualifications experience and interest in the position and Adelante Mujeres
• A resume detailing relevant experience qualifications work history education and accomplishments
• Three professional references may be requested later in the hiring process

We will be contacting applicants whose applications indicate a strong combination of relevant experience and qualifications and skills.

Thank you for your interest in employment at Adelante Mujeres.

Closing date: Open until filled Anticipated start date: Open until filled

EQUAL OPPORTUNITY EMPLOYER -

Adelante Mujeres is an equal opportunity employer and does not discriminate on the basis of sex race color religion sexual orientation national origin cultural heritage ancestry political belief age marital status pregnancy perceived pregnancy childbirth breastfeeding or any related medical condition physical or mental disability or veteran status in accordance with applicable federal and state laws. Adelante Mujeres is compliant with the American with Disabilities Act and we are committed to making special accommodations for your interview or work as a member of our team. If specific accommodations are needed please notify and we will work to accommodate your needs.

Required Experience:

Junior IC