Field Services Technician-Level 2
Share
Job Location:
Philadelphia, PA - USA
Hourly Salary:
USD 38 - 40
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Description
Position at Zones LLC.
Company Overview:
When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings theres only one Zones First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need Zones a Minority Business Enterprise (MBE) in business for over 35 years specializing in Digital Workplace Cloud & Data Center Networking Security and Managed/Professional/Staffing services. Operating in more than 120 countries leveraging a robust portfolio and utilizing the highest certification levels from key partners including Microsoft Apple Cisco Lenovo Adobe and more Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need they can Consider IT Done. Follow Zones LLC on Twitter @Zones LinkedIn and Facebook.
Position Overview:
As a Field Services Technician II you will provide hardware/software/structure cabling technical service and support installation configuration and problem resolution in a PC/network/infrastructure environment.You will complete proper inventory and asset recording processes prior to and during delivery and complete appropriate paperwork as required for customer acceptance.On a daily basisyou will travel to customer locations so a flexible work schedule is a must.
What youll do as theField Services Technician - Level 2:
The requirements below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and the duties and responsibilities may change without notice.
Assignment Duration: 6 month duration (Subject to change based on business needs)
- Installconfigureand support new hardware and software infrastructure.
- Ensure that hardware and software systems are maintained.
- Provide technical support to users with very different levels of IT knowledge and competence.
- Act as the liaison betweennfrastructureteam and the customer
- Travel to customer locations and possess a flexible work schedule; this will require overnight stays.
- Will be responsible for operatingcompanyvehicle.
- Other duties as assigned.
What you will bring to the team:
- High School diploma or equivalentassociates degreepreferred and at least 2 years experience with PC systems related peripherals structure cabling and common software programs and Operating Systems.
- Familiarity with standard Windows O/S and Office suites.
- Ability tothoroughly and accurately perform inventory and asset recording and complete paperworkas required by customers including vendor warranties.
- Ability to perform final configuration tasks on customerpremises.
- 2 years experience with desktop hardware.
- 2 years experience with structure cabling.
- Excellent customer service and communication skills.
- The ability and willingness to travel (including a weekend departure traveling during off-hours and frequent overnight stays).
- Valid drivers license.
- Ability to lift 50 lbs.
#LI-JL1
Qualified candidates can expect a salary range of $38.00-40.00an hour
Zones offers a comprehensive Benefits package
While were committed to providing top-tier solutions were just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits including medical dental and vision coverage life insurance disability insurance voluntary accident hospitalization and critical illness insurance options a 401(k) plan with matching provision and many more. Generally Zones currently offer paid time off and personal sick leave in compliance with individual state requirements.
While were committed to providing top-tier solutions were just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits including medical dental and vision coverage life insurance disability insurance voluntary accident hospitalization and critical illness insurance options a 401(k) plan with matching provision and many more. Generally Zones currently offer paid time off and personal sick leave in compliance with individual state requirements.
At Zones work is more than a job it is an exciting career on a global team that is client centric has a passion for technology embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise a Corporate Plus member of the Northwest Minority Supplier Development Council and an Equal Employment Opportunity Employer our community is just as diverse. If youre interested in working on the cutting edge of IT innovation sales engineering operations administration and more Zones is the place for you!
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race color religion sex sexual orientation gender identity national origin disability protected veteran status age genetic information or pregnancy.
Zones participates in E-Verify. E-Verify is a system that compares information from a team members Form I-9 to federal records to confirm their eligibility to work in the United States.
Required Experience:
IC
Key Skills
- Computer Hardware
- Customer Service
- Hand Tools
- Computer Networking
- Field Service
- POS
- Windows
- Mechanical Knowledge
- Service Technician Experience
- Merchandising
- Project Coordination
- Troubleshooting
About Company
Business, education, healthcare, and more – discover how Zones champions people with a future-focused approach to solving even the most complex IT problems.
