Position Title: Interim Director Clinic Services (Maternity Leave)

Available: April 6 2026

Applicant Deadline: February 20 2026

Do you thrive in purpose-driven environments where people patients and learning come first CCNM is seeking a highly motivated and experienced Interim Director Clinic Services (Maternity Leave) to lead the operational excellence of our teaching clinics across both the Toronto and Boucher this leadership role you will oversee multiple clinical sites support interdisciplinary teams and partner closely with academic and clinical leaders to ensure our clinics are efficient professional and aligned with CCNMs educational mission. This is an opportunity to make a meaningful impact in a dynamic academic healthcare setting where collaboration care and continuous improvement truly matter.

In this challenging position you will report to the Dean Academics and be responsible for:

JOB RESPONSIBLITIES:

General Clinic Operations & Oversight

• Serve as primary operational point of contact for clinic faculty interns administrators and practitioners
• In conjunction with Clinic Operations Teams on each campus troubleshoot and resolve day-to-day clinic operational issues (staffing gaps scheduling systems patient flow)
• Monitor clinic software systems (EMRs scheduling communications platforms) for functionality access and issues
• Ensure privacy-compliant handling of patient information across all clinic systems
• Maintain productive safe and efficient clinic environments
• Demonstrate leadership presence and support staff through real-time decision-making

Financial Reporting & Compliance

• Complete clinic faculty accruals
• Review monthly financial statements and submit updates to Finance when asked including:
• Produce detailed operational and financial reports as requested
• Review clinic KPIs utilization and shift performance metrics
• Ensure ongoing privacy compliance checks and documentation
• Review and update operational documentation or forms as required
• Support monthly onboarding or orientation activities if applicable

Operations Financial Acumen People & Communication

• General Oversight of Clinical Administrators
• Review and respond to emerging concerns or complaints related to clinic operations
• Participate in various committees
• Complete clinic faculty accruals
• Review monthly financial statements and submit updates to Finance as required
• Prepare and manage annual clinic operations budgets
• Other Duties as Assigned

QUALIFICATIONS:

• Management experience in a clinical setting or educational clinical setting
• Post-secondary degree in related field (business administration health care management etc.)
• Familiarity with Provincial and Federal legislature policies governing the Naturopathic profession in Ontario and British Columbia including Personal Health Information Protection Act in Ontario Personal information protection Act in BC E-Health Act in BC Freedom of Information and Protection of Privacy Act in BC and PIPEDA
• Exceptional communication and interpersonal skills with the ability to deal effectively both orally and in writing- with individuals at all levels within the organization
• Demonstrable computer skills including Microsoft Office
• Excellent organization time management analytical and research skills
• Tact discretion and ability to exercise professional judgment in a highly confidential environment

Candidates from broader healthcare settings (hospital academic community or multi-site clinics) are encouraged to apply.

At CCNM we take pride in adopting a flexible work policy where our employees have the opportunity to work both remotely and on-site. Each employees flexible work schedule will be determined by the Manager and is based on the departments operation needs.

The Canadian College of Naturopathic Medicine (CCNM) established in 1978 is Canadas premier pan-Canadian academic institution for education and research in naturopathic medicine. CCNM has two campuses one in Toronto and another in the Metro Vancouver area known as the Boucher Campus. Its graduates are eligible to write the licensing examinations for all regulated jurisdictions in Canada and the United States to become naturopathic doctors. The College provides an attractive work environment for those who value good health and who enjoy working in a positive creative atmosphere.

CCNM welcomes individuals who have demonstrated commitment to upholding the values of equity diversity and inclusion and will partner with us in expanding our EDI capacity. We encourage applications from equity-deserving groups including Indigenous Peoples Black-identified persons other racialized persons persons with disabilities and those who identify as women and/or LGBTQ2SIA.

CCNM is committed to accommodating applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please advise the Human Resources department if you require accommodation at any stage of the recruitment process. This document can be made available in an alternate format upon request.

On the cover letter please indicate the title of the position that you are applying for and your salary expectations. We thank all applicants in advance and advise that only those who are selected for an interview will be contacted.

The starting salary for this role is $ 72250.00 annually. If you are selected to move forward in our recruitment process a recruiter will be able to discuss additional details of our compensation package.

We use an applicant tracking system (ATS) that may use automated tools to support the screening and review of applications. Hiring decisions are made by our recruitment team.

This job posting reflects an existing position that is currently vacant.

Please visit our careers page to see more job opportunities.