Technician Network

Dover, NH - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Why Ballys

Ballys Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Ballys owns and operates 19 casinos across 11 states along with a golf course in New York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle UK expands its international reach. It also owns Bally Bet a first-in-class sports betting platform Bally Casino a growing iCasino platform Ballys Interactive International division (formerly Gamesys Group) a leading global interactive gaming operator and a significant economic stake in Intralot S.A. (ATSE: INLOT) a global lottery management and services business.

With 11500 employees its casino operations include approximately 17700 slot machines 630 table games and 3950 hotel rooms. Ballys also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role: Technician - Network

Responsibilities:

Schedule and perform maintenance of all client PCs POS terminals to include software patching and antivirus updates.
Assist Systems Administrators with the maintenance and configuration of network related hardware/software including Active Directory Group Policy management.
Work with Systems Administrators on special projects and researching new technologies.
Assist with the development of junior level technicians.
Provide Tier 1 and 2 levels of Help Desk support to include covering Help Desk phone e-mail support requests and Help Desk tickets.
Maintain and ensure all enterprise backups and data storage.
Maintain and provide reporting on hardware and software inventory to include all PCs laptops printers consumables accordance with established policies and procedures.

Performs in-office duties including but not limited to invoice tracking filing and processing purchase quoting tracking and processing.
Participate in budget planning and software tracking.
Must be actively at work to perform the essential functions of this job.
Perform other duties as assigned

Qualifications:

Ability to obtain and maintain Delaware Lottery gaming license (Delaware State)
Five or more years Microsoft Windows based PC support experience MCP Network and Security preferred.
College diploma or university degree in the field of computer science and/or 3 years equivalent work experience.
Thorough knowledge of PC desktop computer hardware Windows Desktop OS (all current versions) and printer troubleshooting skills required.
Two or more years experience with Windows based networks LDAP and Active Directory Services
Strong Windows networking skills including TCP/IP configuration and troubleshooting DNS desired.
Experience with remote desktop access in a Windows environment
Extensive knowledge of all MS Operating Systems MS Office (all current versions) Internet connectivity printer connectivity and help desk disciplines.
Previous experience supporting a large user community (500 users ) and a minimum 5 years of IT related support is highly desirable.
Familiarity with Windows Server Local Admin security Active Directory Group Policy Office Suites.
Experience with remote monitoring administration tools and VPN experience on Windows Servers
Two or more years experience in Ethernet network cabling
Previous experience with Agilysys Point of Sales system is a plus.
Previous experience with AS/400 systems is a plus.
Experience maintaining vendor relationships including the purchase of hardware and software products is required.
Excellent communication skills
Ability to work in an extremely fast-paced work environment where working with deadlines is the norm

Whats in it for you:

Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical dental and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Enjoy 30 days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Hourly Rate: $19.50/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

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Required Experience:

Why BallysBallys Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Ballys owns and operates 19 casinos across 11 states along with a golf course in New York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdictions in North Ame...