Director of Patient Care Services, RN Medicine-Surgery Mount Sinai West Day Shift

The Director of Nursing is responsible for the overall strategic planning for all clinical programs to ensure implementation of the mission philosophy patient care standards and nursing informatics to support quality nursing practice. S/he is accountable for the budget planning and resources to enhance the quality of patient care personnel and resource management and in collaboration with senior nursing leadership the annual goals objectives and fiscal targets.

Patient Experience

nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience.

proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors.

the integration of PHR into clinical activities to enhance Relationship Centered Care.

that staff members round hourly on all patients by review of rounding validation data and observation of unit rounding.

Associate Director/Clinical Nurse Manager competency in PHR and provides consistent meaningful feedback with more focused feedback as needed.

quantitative and qualitative feedback regarding the patient experience and staff engagement to Associate Directors Clinical Nurse Managers staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan.

up on all patient concerns in a timely manner provides service recovery as needed and escalates patient concerns as appropriate.

caring respect compassion empathy and active listening through dialogue body language and actions.

Quality and Safety

supports and leads a safe therapeutic and efficient patient-centered care environment for professional practice.

and investigates issues or variances in practice/operations by participating in the RCA process and develops and implements corrective action plans.

a fair and open culture that encourages error and near-miss occurrence reporting.

interdisciplinary quality improvement teams using the principles of high reliability.

with staff and leadership about unit progress changes and compliance with quality and safety metrics.

to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol.

institutional information technology infrastructure and corrects gaps in clinical nurse documentation.

staff participation in quality and safety initiatives and mandated compliance measures.

accountability for all unit quality and safety practices and compliance and ensures maintenance of mandatory staff competency evaluations.

unit progress changes and compliance with quality and safety metrics with Associate Directors Clinical Nurse Managers and Assistant Nurse Managers.

Associate Directors and Clinical Nurse Managers in the escalation of potential safety hazards and validation of compliance with hospital and departmental ensure and procedures and regulatory agency standards.

a professional practice environment through facilitation of collegial interdisciplinary relationships peer review nursing research innovation and joint practice arrangement through affiliating universities.

Operations and Administration

the implementation of the mission vision goals and objectives of the department throughout the clinical service and individual patient care units.

administrative oversight to a service line department or group of units to ensure that all activity (staffing support services inter disciplinary collaboration resources and financial viability) supports the goals of the organization.

collaboratively with Associate Director/ Clinical Nurse Manager/Assistant Nurse Manager physician dyads and all members of the healthcare team to develop a cohesive unit leadership group.

service line compliance with all regulatory agency mandates including the regulations of NYS DOH and The Joint Commission.

Associate Directors/Clinical Nurse Managers/Assistant Nurse Managers to ensure 24 hour patient care delivery throughput staffing and processes to insure efficient and effective operations.

the development and implementation of several unit or service line budgets including capital equipment allocation budget variances management of OT and vacancies according to MSHS financial goals.

control of positions and the recruitment and retention of qualified staff.

patient/employee confidentiality in the management of information.

availability and maintenance of nursing equipment and supplies.

Associate Director/Clinical Nurse Manager and Assistant Nurse Manager performance. Mentors coaches counsels and disciplines staff as needed.

leadership staff meetings with Associate Directors to ensure communication about progress changes and compliance with all hospital ensure and procedures and regulatory agency standards.

recognizes and rewards manager and staff participation in quality and safety initiatives compliance and successes.

organizational change initiatives by using effective strategies.

a shared decision making model by establishing a structure of shared governance just culture and staff engagement in practice councils departmental meetings and initiatives.

and implements collective bargaining agreements affecting staff while enforcing compliance of union contracts.

as chairperson/member in hospital wide committees to represent nursing.

in the position of Administrator on Call (AOC) as assigned.

Professional Development

and directs the environment of care to support clinical colleagues patients and their families and members of the health care team.

clinical competence in nursing practice and leadership to progress from competent to expert.

and leads an environment that cultivates a professional image of nursing to colleagues communication standards include styles and methods that demonstrate caring respect empathy and trust.

and supports standards that ensure that ethical principles are incorporated into decision making for patient and family in collaboration with the clinical nursing staff and the health care team.

and facilitates a spirit of scholarship inquiry life-long learning and innovation for self and others.

and supports staff in shared decision making through facilitating specialty practice councils and as a chairperson/ member of nursing department committees and unit initiatives.

and disseminates knowledge and skills relative to the role patient population clinical specialty and global or local health community needs

as a professional role model and preceptor for new leadership staff and students.

and implements a system that supports best practice patient care decisions safe and efficient patient throughput and access to resources for the unit/clinical service area.

the values of research and evidenced based practice and its application to the environment of care.

to the profession of nursing through leadership and participation in professional organizations.

1. Must have relevant clinical experience in area of nursing practice assigned
2. Evidence of ability to maintain and promote interpersonal relationships communicate appropriately to others and work effectively and efficiently to solve problems
3. Demonstrates the ability to work in a team displaying effective communication and critical thinking
4. Ability to read write understand and speak English in a clear and concise manner
5. Visual physical auditory and cognitive ability to assess patient status
6. Physical and mental health necessary to care for acutely ill patients with a broad variety of diagnoses and behaviors on a daily basis
7. Ability to walk stand lift stoop push and respond quickly in a variety of situations and for an extended period of time
8. Manual dexterity to perform a variety of clinical procedures relevant to practice area (i.e. venipuncture urinary catheterization cardiopulmonary resuscitation)
9. Ability to use data entry retrieval systems and the electronic medical record documentation system in a proficient manner

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $218400.00 - $239200.00 Annually. Actual salaries depend on a variety of factors including experience education and operational need. The salary range or contractual rate listed does not include bonuses/incentive differential pay or other forms of compensation or benefits.

Non-Bargaining Unit BCY - Nursing Administration - WST Mount Sinai West