FLEX Senior Manager, Market Insights

This is a temporary position.

TheFlexSenior Manager Market Insights is a critical member of Marriotts Labs Program responsible for delivering strategic insights and operational support to drive innovation and program success. This role combines deep market research business case development and measurementexpertiseto support the Labs program through its keypartnerships and projects.

CANDIDATE PROFILE

Education and Experience

• Bachelors or Mastersdegree (MBA preferred) in business economics data science anthropology engineering ora relatedfield.
• 7 years of experience in business analysis market research or strategy roles ideally in hospitality or technology sectors.
• Strong analytical and problem-solving skills; experience using statistical analysis tools preferred.
• Ability to manipulate large complex data sets into manageable understandable reports.
• Expertise in market research methodologies and business case development.
• Excellent communication and presentation skills for senior stakeholders.
• Experience working in a fast-paced agile environment with multiple stakeholders and competing priorities.
• Proven ability to work independently and in a team environment managing multiple projects simultaneously.
• Experience with innovation programs or pilot testing environments.
• Familiarity with hospitality industry trends and customer behavior analytics.

Preferred

CORE WORK ACTIVITIES

Delivery Focus:

• Conduct market and landscape analysesandleverageinternal data sourcesto build comprehensive business cases.
• Deliver research and insights on trends customer needs and market dynamics.
• Define success metrics and measurableobjectivesfor the program and its various projects.
• Support the programthrough its various phases which include:
• Conductingdeep researchvalidatingfeasibilityof innovation projects and present business cases.
• Definingand measuringsuccess metrics for proof-of-concept andsupportingpilot planning.
• Provide strategic insights and operational support to ensure the Labs programs success.

Research & Analytics:

• Design execute and provideaccurateandtimelyresearch.
• Turn internal and external data into actionable insights that unlock opportunities.
• Build business cases and opportunity sizing for new products and services.
• Work with cross-functional teams to gather data and insights on a variety of projects.
• Create and track measurement plans and KPIs for digital and physical prototypes pilots and projects.
• Clearly communicate results and findings to senior management and stakeholders.

Operational Excellence:

• Develop andmaintainmodels tools and databases to support data analysis and reporting for innovation projects.
• Monitor and evaluate the success of innovation projects making recommendations for adjustments or improvements throughout the lifecycle.
• Create processes policies and protocols for streamlining data analysis.
• Organize and store data for future research projects.
• Stayup-to-dateon industry trends and best practices related to innovation providing thought leadership and guidance to the team.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.