LiveOps Manager Supremacy WW3

Not Interested
Bookmark
Report This Job

profile Job Location:

San Ġiljan - Malta

profile Monthly Salary: Not Disclosed
Posted on: 14 hours ago
Vacancies: 1 Vacancy

Job Summary

At Twin Harbour Interactive we strive to develop high-quality strategy games and make them accessible for all players around the our eyes game development is a promise for fun and entertainment thats what we live and aim for!

We are looking forward to welcome to our team an experienced and data-driven Live Operations Manager to join our team working on a successful Free-to-Play (F2P) mobile strategy game: Supremacy: WW3

The LiveOps Manager is a critical role responsible for planning executing and analyzing all in-game events promotions and content updates designed to drive engagement retention and monetization for our global player base.

You will form part of the Game Design team owning and coordinating the live game experience ensuring a continuous stream of exciting profitable and high-quality content.

YOUR MISSION

Strategy and Planning

Develop and own the rolling LiveOps calendar including daily weekly and monthly events sales and content releases aligning with long-term business goals and product strategy.

Develop and Execute LiveOps Strategy: design plan and execute a comprehensive LiveOps roadmap (quarterly monthly weekly) that aligns with the games long-term vision and business objectives.

Collaborate closely with Development Art Game Design Analytics Marketing and Community teams to ensure a cohesive and impactful live service roadmap.

Forecast the performance of live events and promotions setting clear measurable goals for key performance indicators (KPIs) such as Daily Active Users (DAU) retention rates conversion and Average Revenue Per Daily Active User (ARPDAU).

Create and maintain clear and optimized documentation about all LiveOps initiatives procedures and strategies.


Execution and Management

Oversee the end-to-end execution of all LiveOps initiatives including content preparation configuration QA and deployment using internal tools and external platforms.

Proactively Monitor the live service and event performance in real-time rapidly identifying and reacting to issues anomalies or opportunities to optimize outcomes.

Coordinate asset delivery and messaging with creative and marketing teams to ensure timely and compelling communication of LiveOps to players.

Own and coordinate push notifications in order to keep players informed of new events and initiatives.

Own dedicated LiveOps features which contribute towards player retention and engagement and payer conversion.

Work directly within the Game Design team to deliver unique LiveOps events and contribute towards the continued success of the game.

Analysis and Optimization

Conduct deep analysis on the performance of all executed events and sales as well as ongoing features generating actionable insights and post-mortem reports.

Utilize A/B testing methodologies to optimize event mechanics monetization and content presentation.

Proactively identify opportunities for new features content or improvements based on data analysis player feedback and competitive intelligence.

Work with the Analytics team to identify data requirements and assist the product team in optimizing their efforts and operations.

Cross-Functional Collaboration

Act as a point of contact for all LiveOps execution questions and dependencies in the product team.

Maintain strong communication with the Customer Support team to address high-priority player issues related to live events quickly and effectively.

Maintain strong communication with the Community Management team to keep players up to date on all events and initiatives taking place in the game.

YOUR PROFILE

Essential Experience

  • 3 years of experience in Live Operations Product Management or Growth Marketing within the Free-to-Play mobile gaming industry.

  • Proven track record managing complex high-velocity LiveOps calendars for an F2P title preferably a strategy or mid-core game.

  • Proficiency in game data analysis tools (e.g. Tableau SQL Amplitude etc.) and a strong ability to translate raw data into strategic recommendations.

  • Deep understanding of F2P monetization models virtual economies and player segmentation principles.

Key Skills and Attributes

  • Exceptional organizational skills with the ability to manage multiple concurrent projects and deadlines in a fast-paced environment.

  • Strong verbal and written communication skills capable of presenting complex data and strategies clearly to technical and non-technical stakeholders.

  • A strong passion for games and a deep intuition for what makes a strategy game engaging and profitable.

  • Comfortable with ambiguity and able to make high-impact decisions under pressure.

Bonus Points

  • Experience working on a globally launched game with multiple languages/regions.

  • Direct experience with CRM or in-game messaging platforms.

  • Prior experience as a game designer or product manager focused specifically on features like events battle passes or monetization systems.

Why Youll Love Working With Us

A Global Team A Shared Purpose

Our strength lies in our diversity. With over 30 nationalities represented across our two locations were united by a shared passion for strategy games and a bold vision for the future. We celebrate what makes each of us unique our perspectives our stories and the paths that led us here.

Work Your Way

Whether youre crafting code from a harbor-view desk in Hamburg or fine-tuning design details under the Maltese sun we support flexible hybrid work models that empower you to do your best work wherever you are.

Grow With Us

At Twin Harbour your journey matters. Our Career Path Framework and mentorship culture provide the clarity and feedback you need to take the next step whether youre deepening your expertise or branching into new disciplines. We invest in your growth with language courses e-learning platforms and support for conferences and training.

Were Human First

We believe that great teams are built on trust respect and good humor. From game nights to casual drinks quiz nights and karaoke we dont just work together we connect play and support each other like a true crew.

Join Twin Harbour Interactive

Where Strategy Meets Vision.

Twin Harbour Interactive is a global strategy game powerhouse shaping the future of long-term multiplayer gaming. With offices in Hamburg and Malta we design strategy games that bring people together across borders and generations.

Whether youre an expert tactician or an imaginative world-builder theres a place here for you to grow thrive and leave your mark.

At Twin Harbour Interactive we strive to develop high-quality strategy games and make them accessible for all players around the our eyes game development is a promise for fun and entertainment thats what we live and aim for!We are looking forward to welcome to our team an experienced and data-driv...
View more view more

Key Skills

  • Restaurant Experience
  • Customer Service
  • Employee Evaluation
  • Management Experience
  • Math
  • Employment & Labor Law
  • Sanitation
  • Leadership Experience
  • P&L Management
  • Mentoring
  • Supervising Experience
  • Restaurant Management

About Company

Company Logo

We're on a mission to create unforgettable strategy experiences. If you're curious, collaborative, and driven by impact, we’d love to meet you.At Twin Harbour Interactive, you'll step into a creative, collaborative environment where your ideas help shape the future of long-term strate ... View more

View Profile View Profile