Senior Campaign Manager Seller CRM

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

About the role:

We are in search of a Seller CRM Campaign Manager to manage the flawless execution of seller specific campaigns across multiple channels. This person will infuse marketing principles to drive great customer outcomes work cross-functionally to launch and track campaigns and identify continuous areas of improvement for customer experience business results and operational finesse.

Responsibilities:

• Execute comprehensive marketing campaigns: Implement marketing campaigns that align with company goals and objectives ensuring timely delivery and high-quality execution.

• Collaborate with cross-functional teams: Work closely with various teams to ensure campaign tactics messaging and creative assets prioritize the customer experience and are delivered on schedule.

• Communicate campaign progress: Regularly update key partners on campaign progress performance and results providing clear and actionable insights.

• Oversee creative process and final approver on creative and content while consulting with Team Lead.

• Drive continuous improvement: Proactively seek ways to optimize campaign processes and improve the overall efficiency of marketing efforts.

• Contribute to the CRM programs strategy development working in collaboration with insights BUs squads and wider CRM team.

• Apply AI-assisted automation to reduce manual tasks and leverage generative AI for content creation

Requirements:

• A bachelors degree or equivalent experience in marketing advertising business or a related field

• 4 years as a campaign manager marketing manager or a similar role.

• Shown success in a fast-paced matrixed work environment as well as the ability to thrive in a dynamic constantly evolving and highly competitive industry

• Proven experience in campaign management and marketing with a track record of successfully executing marketing campaigns.

• Customer-centric and driven approach managing performance against established KPIs while ensuring great customer experiences and high quality in results

• Demonstrated project management experience; strong organizational skills attention to detail and ability to plan and prioritize

• Ability to establish relationships collaborate and influence across all levels functions geographies - internal and external

• Effective communication skills in large & small settings and comfortable working with Excel and Google Docs (primarily Slides and Sheets) and marketing tools. Experience using project management tools a plus

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including RRSP eligibility various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

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