Sr. Solution Engineer
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Job Location:
Santa Barbara County, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
ABOUT ARTERA
Our Mission:Make healthcare #1 in customer service.
What We Deliver:
Our Impact:Trusted by 1000 provider organizations including specialty groups FQHCs large IDNs and federal agencies engaging 100 million patients annually.Hear from our CEO Guillaume de Zwirek about why we are standing at the edge of the biggest technological shift in healthcares history!
Our award-winning culture: Our award-winning culture: Since founding in 2015 Artera has consistently been recognized for its innovative technology business growth and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (); Deloitte Technology Fast 500 (); Built In Best Companies to Work For ( 2026). Artera has also been recognized by Forbes as one of Americas Best Startup Employers Newsweek as one of the Worlds Best Digital Health Companies and named one of the top 44 Startups to Bet your Career on in 2024 by Business Insider.
ABOUT THE OPPORTUNITY
Artera is seeking a Solutions Engineer who can bring deep technical insight guide solution optimization and ensure smooth successful implementations for our customers.
In this role youll serve as a key technical advisorcollaborating closely with Sales Customer Experience and Product teams to assess requirements design scalable solutions and support both pre and post sale activities. Youll help shape customer workflows solve complex integration challenges and drive adoption of Arteras platform by translating technical capabilities into real operational value for healthcare organizations.
This is a full-time in-office role (Monday-Friday) based in our high-energy downtown Santa Barbara CA headquarters.Join a team where youll build your network gain foundational business acumen and enjoy the perks of living and working on the California coast.
Responsibilities
- Technical Leadership in Sales & Implementation: Act as the technical lead during the sales and implementation processes ensuring customer workflows align with Arteras capabilities.
- Technical Discovery & Requirements Analysis: Conduct technical discovery sessions with prospects to evaluate system architecture workflow needs and data integration requirements.
- Workflow Design & Solution Architecture: Design and propose optimized solutions for healthcare workflows using Arteras product suite addressing inefficiencies and ensuring scalability.
- Technical Communication & Stakeholder Alignment: Translate technical concepts into clear and actionable information for both technical and non-technical stakeholders.
- Scoping & Project Feasibility: Scope Statements of Work (SOWs) ensuring feasibility and clarity for successful project implementation.
- Cross-Functional Collaboration: Collaborate with Sales and Customer Experience teams to ensure alignment on customer expectations and project outcomes.
- Product Demonstrations & Technical Presentations: Create and deliver product demonstrations and technical presentations to illustrate value to prospective and existing customers.
- RFP/RFI & Security Questionnaire Support: Respond to RFPs RFIs and security questionnaires leveraging cross-functional input to craft effective responses.
- Trusted Advisory & Thought Leadership: Act as a trusted advisor and thought leader for internal and external stakeholders providing insights on best practices and workflow optimization.
- Internal Technical Enablement: Contribute to internal enablement by educating sales and customer-facing teams on technical aspects of the product.
Requirements
- Technical Experience: 4 years of relevant experience in solutions engineering technical consulting or healthcare technology.
- Educational Background: Bachelors Degree in STEM preferred *additional experience in lieu of a degree is also acceptable*
- Healthcare Integration & Technical Expertise: Strong technical aptitude with expertise in healthcare integration standards such as HL7 FHIR and API architecture.
- Technical Scoping & Solution Alignment: Demonstrated ability to scope technical projects and align customer needs with product capabilities.
- Communication & Stakeholder Engagement: Excellent communication skills with the ability to convey technical concepts to diverse audiences effectively.
- Problem-Solving & Collaboration: Proven problem-solving skills and a collaborative approach to tackling complex workflows.
- Organization & Multitasking Skills: Highly organized with the ability to manage multiple priorities and adapt to a dynamic environment.
Bonus
- Knowledge of database architecture and data storage methodologies.
- HIMSS certifications (e.g. CPHIMS CAHIMS).
- Experience with RFPs and proposal writing in a technical context.
Interview Process
- We want this to be a fast transparent and mutually beneficial process. Here are the steps you can expect:
- Introductory Call with Talent Acquisition (20-30 min):A quick chat to learn about your background understand your career aspirations and share detailed insight into the Solution Engineer role team structure and our high-performance culture.
- Hiring Manager Video Interview (45 min):A deeper conversation focused on your motivation demonstrating your potential for rapid growth within the Sales Engineering function.
- Technical Assessment:An opportunity to walk us through your understanding of technical healthcare knowledge and sales demo capabilities.
- Virtual Onsite (1 hour):The final stage where youll have the opportunity to meet with a panel of cross functional partners.
$120000 - $134000 a year
The compensation for this role will be based on level of experience and the geographic tier in which you are located. This position also comes with equity and a variety of benefits.
OUR APPROACH TO WORK LOCATION
Artera has hybrid office locations in Santa Barbara CA and Philadelphia (Wayne) PA where team members typically come in three days a week. Specific frequency can vary depending on your teams needs manager expectations and/or role responsibilities.
In addition to our U.S. office locations we are intentionally building geographically concentrated teams in several key metropolitan areas which we call our Hiring Hubs. We are currently hiring remote candidates located within the following hiring hubs:
- Boston Metro Area MA
- Chicago Metro Area IL
- Denver Metro Area CO
- Kansas City Metro Area (KS/MO)
- Los Angeles Metro Area CA
- San Francisco / Bay Area CA
- Seattle Metro Area WA
This hub-based modelhelps us cultivate strong local connections and team cohesion even in a distributed environment.
To be eligible for employment at Artera candidates must reside in one of our hybrid office cities or one of the designated hiring hubs. Specific roles may call out location preferences when relevant.
As our hubs grow we may establish local offices to further enhance in-person connection and collaboration. While there are no current plans in place should an office open in your area we anticipate implementing a hybrid model. Any future attendance expectations would be developed thoughtfully considering factors like typical commute times and access to public transit to ensure they are fair and practical for the local team.
WORKING AT ARTERA
Company benefits- Full health benefits (medical dental and vision) flexible spending accounts company paid life insurance company paid short-term & long-term disability company equity voluntary benefits 401(k) and more!
Career development- Manager development cohorts employee development funds
Generous time off- Company holidays Winter & Summer break and flexible time off
Employee Resource Groups (ERGs)- We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT
Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs job requirements and individual qualifications. All candidates are considered without regard to race color religion gender sexuality national origin age disability genetics or any other protected status.
Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.
Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation please reach out to emailprotected.
DATA PRIVACY
Artera values your privacy. By submitting your application you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our.
SECURITY REQUIREMENTS
All employees are responsible for protecting the confidentiality integrity and availability of the organizations systems and data including safeguarding Arteras sensitive information such as Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies regulatory requirements and applicable standards and frameworks by implementing safeguards monitoring for threats reporting incidents and addressing data handling risks or breaches.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Key Skills
- Sales Experience
- ADAS
- Customer Service
- AI
- Computer Skills
- Retail Sales
- Product Demos
- Automotive Diagnostics
- Automotive Repair
- Business requirements
- Cash Handling
- Enterprise Sales
About Company
Streamline care, automate workflows, and improve access with a secure patient communication platform built for federal healthcare—powered by Artera Harmony.
