Client and Outsourcing Support Administrator
Share
Job Location:
New York City, NY - USA
Hourly Salary:
$ 20 - 28
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Purpose of Position:
Support the Trust Client Service in working with the Banks outsource partner FIS providing trust and custody services. Provide support and assistance to Trust Client Service employees using the FIS technology implemented for this process including their inquiry and reporting
Essential Job Functions:
- Submit various requests to FIS including password resets for the Banks online portal for Trustclients
- Assist the manager working with FIS and their different systems partners and suppliers including systems for inquiries and instructions custody reports as well as their corporate actions fund accounting print services
- Submit request for new client accounts and portfolios including affiliations including proxycorporate actions and other requests for portfolios to be added to or removedfromsecuritieslending.
- Assist the Client Service Manager with the review of the FIS statement trackerreport and anticipated statements determine which statements need to be held and statementfrequency statement production date investigate missing prices for statements and generatequarterlyMEPTand annualstatements
- Assist the Department Manager with filing reporting with appropriate agencies includingsubmitting5500 schedule Creportingforclientstatements
- Assist the Trust Outsourcing Services manager with the fee billing process including fee billingset up the review of fee billing schedules defining the fee billing calendar and the review ofactualfee billing andfee projections
- Respond daily to any incoming checks ACH and Wires received for Fee payments and ensuring they are logged accurately and fee Collections processed.
- Prepare monthly reconciliation of Fee Suspense account and ensure GL tickets are processed to credit Fee holdover suspense and Fee revenue GL.
- Complywithexistingoperatingpoliciesandprocedures
- Provide general support to the Client Service Manager in researching and resolving customer inquiries and other daily activities
- Assist with the data gathering for Monthly/Quarterly Client Reviews
- Update online databases on the Monthly and Quarterly basis
- Ability to provide reasonable coverage and backup for teammates/colleagues including those oncrossfunctionalteamsduringplanned and unplanned timeoff
- Performvariousadministrativedutiesasdirected bymanagement
Knowledge Skills and Experience Requirements:
- Bachelorsdegreeorequivalentexperience
- Excellentanalyticalskills
- Generalknowledgeofsecuritiesindustryspoliciesandprocedures
- Comprehensiveknowledgeoftheglobalcustodyindustry
- Goodoralwrittenandinterpersonalskills
- Excellent knowledge of computer software applications (MS Word Excel Access)
Required Experience:
Unclear Seniority
Key Skills
- Energy
- Account Development
- Customer Support
- Corporate Risk Management
- Lab Technology
About Company
Build your financial future at a bank that aligns your finances with your values and helps you create meaningful change for a better world.
