| MAJOR DUTIES & RESPONSIBILITIES: Duties may include but are not limited to: Compensability investigations in regards to Workers Compensation claims Handle new losses verifies accuracy of information Deals with insureds clients and other customers Complete claim investigation via phone and email to injured workers medical providers and employers. Handles jurisdictional notices payment of benefits scheduling medical appointments completion and filing of necessary forms Review medical reports and information to determine compensability of claims. Work with Special Investigation Unit when necessary Direct attorney representation to strategize case resolution Handles other administrative duties for the team as assigned Qualifications College graduate Workers Compensation experience preferred Strong customer orientation to respond to and support customer needs. Strong written and oral communication skills to effectively deal with outside investigative sources and with insureds by telephone. Strong analytical and organizational ability Strong PC experience to be comfortable in an automated environment. Typing skills of 35-45 wpm to perform effectively with computer screens. Works well within a team environment to give and solicit feedback identify opportunities for growth of self and other team members. Believes in own judgment and acts to support or defend own choices. Committed to high standards of behavior and performance. Adapts own approach or behavior to particular situation. Builds and maintains positive image for the company and ESIS. |
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MAJOR DUTIES & RESPONSIBILITIES: Duties may include but are not limited to: Compensability investigations in regards to Workers Compensation claims Handle new losses verifies accuracy of information Deals with insureds clients and other customers Complete claim investigation via...
| MAJOR DUTIES & RESPONSIBILITIES: Duties may include but are not limited to: Compensability investigations in regards to Workers Compensation claims Handle new losses verifies accuracy of information Deals with insureds clients and other customers Complete claim investigation via phone and email to injured workers medical providers and employers. Handles jurisdictional notices payment of benefits scheduling medical appointments completion and filing of necessary forms Review medical reports and information to determine compensability of claims. Work with Special Investigation Unit when necessary Direct attorney representation to strategize case resolution Handles other administrative duties for the team as assigned Qualifications College graduate Workers Compensation experience preferred Strong customer orientation to respond to and support customer needs. Strong written and oral communication skills to effectively deal with outside investigative sources and with insureds by telephone. Strong analytical and organizational ability Strong PC experience to be comfortable in an automated environment. Typing skills of 35-45 wpm to perform effectively with computer screens. Works well within a team environment to give and solicit feedback identify opportunities for growth of self and other team members. Believes in own judgment and acts to support or defend own choices. Committed to high standards of behavior and performance. Adapts own approach or behavior to particular situation. Builds and maintains positive image for the company and ESIS. |
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