HybridOnsite Client Account Manager

Boston, NH - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Primary Purpose

Partner with the Clients internal marketing and brand management teams to execute the concept design and production of print digital/social video OOH materials for shopper marketing campaigns ensuring efficient workflow in the delivery of all presentations renders production files and other materials on time on budget and in line with quality standards.

Reporting To: Account Director

General Overview

Manage communication between the Clients marketing team Marks design studio and Clients production partners. Align with Client on brief and scope of work and monitor/adjust project execution for profitability on-time delivery and adherence to design and brand standards. This is a hybrid onsite role working side by side with Clients at their office in Boston 3x/week.

Responsibilities

Develop and demonstrate deep understanding of Clients culture brand marketing objectives partnerships and production processes
Oversee projects managing from intake to invoice
Lead project kick-offs client status meetings and internal briefings and maintain project status reports
Act as central liaison between all internal and external stakeholders during project execution
Write briefs in conjunction with the client and/or creative team aligning on campaign objectives and design intent
Provide internal creative/production guidance and ensure that creative aligns with the briefs and brand guidelines
Act as a final check on all design work to ensure that they meet the client brief with error-free high standards
Liaise with client production partners and internal team to resolve client and project related concerns
Provide estimates or proposals prior to work starting based on approved rate cards and internal project plans developed in conjunction with studio PMs creative leads and resource management
Maintain internal budget tracking and generate monthly invoices
Provide line of sight to upcoming projects for revenue forecasting and resource planning
Multi-task and problem-solve on a daily basis and collaborate with broader Marks teams
Optimize internal and external resources for efficiency creativity and design quality.

Success In The Role

Success in this role is achieved by consistently demonstrating the ability to collaborate adapt and efficiently execute against the Clients priorities; build trust and deepen relationships with Client and key stakeholders; uphold standards of design excellence and brand compliance; manage multiple priorities with internal and external stakeholders; forecast estimate monitor and invoice project revenue; and operate in the spirit of continuous improvement to ensure the business moves forward.

Education & Experience Requirements

3-5 years experience in agency client service and project management across a broad spectrum of project deliverables (creative ideation in-store print design digital advertising OOH photo/video content production).
Bachelors degree in Marketing Business Administration or Design
Proficiency with using Mac OS Microsoft Word Excel and PowerPoint (or Keynote)
Proficiency with using project management platforms such as Workfront Monday Asana
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent listeningnegotiationand presentation skills
Excellent verbal and written communications skills

Ideal Candidate Will Possess

Thorough understanding of creative and production processes for print/digital/video shopper marketing.
Experience in quoting tracking and reporting project-level revenue (internal) and budget (external)
Experience working in a matrixed client-embedded environment as a account manager and trusted partner.
Collaborative agile and proactive approach to problem-solving
Curious nature and a commitment to continuous learning and process improvement.

Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets. The U.S. pay range for this position is $72000 USD - $82000 USD annually. Ultimately in determining pay we will consider the successful candidates location experience and other job-related factors.

Group benefits currently include a selection of health care plans with prescription drug coverage dental plan vision plan basic and supplemental life insurance a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection short/long term disability and 401(k) Savings Plan.

Required Experience:

Manager

Primary PurposePartner with the Clients internal marketing and brand management teams to execute the concept design and production of print digital/social video OOH materials for shopper marketing campaigns ensuring efficient workflow in the delivery of all presentations renders production files and...