Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Position Summary
The Construction Project Manager (CPM) leads the end-to-end delivery of SERPRO construction and reconstruction projects ensuring operational excellence financial performance compliance integrity and exceptional customer experience. This role owns project outcomesincluding scope validation scheduling budgeting procurement subcontractor governance quality assurance risk mitigation stakeholder communication and final closeout. The CPM serves as the central nexus between office operations and field execution particularly in insurance-program reconstruction restoration remodeling and large-scale reconstruction where regulatory compliance documentation accuracy cost control and customer satisfaction are critical success factors. The CPM represents SERVPRO as a trusted construction advisor to property owners insurance carriers national account clients vendors and trade partnersupholding the highest standards of transparency craftsmanship professionalism and ethical leadership.
Key Responsibilities
Project Planning & Operational Coordination
Direct project execution from assignment through completion owning DASH job management schedule budget quality and compliance outcomes.
Validate scope by reviewing all project inputs including DocuSketch360 tours bid documents drawings selections material specifications structural requirements and client directives.
Lead cross-functional collaboration with estimating procurement construction coordination and field leadership to finalize project strategy prior to mobilization.
Solicit level-set and collect subcontractor and vendor bids to confirm alignment with approved cost models.
Establish and maintain project schedules resource plans and production timelines with detailed scheduling required for all projects valued at $75K.
Lead pre-construction alignment meetings with clients field leadership and internal stakeholders to confirm expectations constructability materials and sequencing.
Ensure equipment materials and trade scopes are ordered and released in alignment with production timelines to prevent delays.
Financial & Contract Management
Build manage and continuously forecast project budgets in DASH ensuring margin performance meets profitability expectations.
Monitor job cost actuals track committed costs validate material and labor spendings and implement corrective action when financial issues occur.
Maintain strict adherence to contract terms billing schedules deposit/draw requirements and approved scopes.
Coordinate draw schedules invoicing and billing compliance with Accounts Receivable and Accounts Payable to ensure timely payment cycles and funding continuity.
Approve subcontractor pay applications only after confirming work validation documentation completeness lien-compliance status insurance coverage trade quality and value alignment.
Ensure change orders supplements and unforeseen conditions are documented approved and recovered financially.
Subcontractor & Field Leadership Governance
Assign and lead project Superintendents and Construction Technicians ensuring clarity of direction accountability production readiness and resource support.
Maintain an approved subcontractor and vendor ecosystem; validate onboarding documentation licensing (when applicable) insurance compliance background screening (when required) and trade competency prior to deployment or payment.
Enforce SERVPRO Construction Jobsite Policy safety regulations building-code compliance and workmanship standards across all partners and personnel.
Conduct ongoing performance evaluations of Superintendents Construction Technicians subcontractors and trade partners to ensure quality professionalism schedule performance and contract adherence.
Elevate field issues immediately when safety structural integrity budget risk schedule disruption or customer experience is impacted.
Customer Carrier & Stakeholder Communication
Serve as primary construction representative to customers insurance adjusters program clients national account holders and name insured parties.
Deliver proactive project updates at least weekly with increased communication frequency required during active milestones delays or material changes.
Establish project start timelines contingent upon deposit and funding status; adjust and communicate revised start dates when required.
Document all project correspondence approvals decisions field notes supplements progress and final pictures and schedule updates within DASH construction management software.
Lead technical contractual and expectations-management conversations with clarity and authority ensuring stakeholders remain informed and aligned.
Safety Regulatory & Quality Compliance
Champion Servpros safety culture and ensure all sites meet OSHA standards building codes local regulations and internal policy.
Ensure permits are secured inspections are scheduled and local authority requirements are met without exception.
Conduct site visits to verify safety compliance quality standards schedule progression trade accountability and material accuracy.
Confirm Superintendent-led safety plans are implemented and enforced.
Risk Issue Resolution & Scope Recovery
Identify risks proactively including schedule threats procurement delays trade conflicts structural unknowns and budget concerns.
Lead supplemental-scope validation for unforeseen conditions; coordinate estimating support and carrier approval to ensure cost recovery and documentation integrity.
Resolve production barriers emergencies and escalations with urgency precision and ownership.
Project Documentation Reporting & Closeout
Maintain comprehensive project records including approvals contracts supplements progress logs photos daily reports material tracking warranty records inspection results and signed satisfaction documents.
Approve Superintendent daily logs and job progress records in DASH construction management software.
Lead punch-list creation assignment verification and completion prior to final closeout.
Manage final project handoff by directing Construction Coordinator to issue completion
documentation warranty packets punch-list confirmation and certificate of satisfaction.
Confirm all completion and satisfaction certificates are executed and stored.
Insurance Program & Reconstruction Work
Maintain daily file correspondence in DASH and/or applicable program platforms ensuring contract-compliance language is documented consistently.
Ensure weekly documentation confirms direct communication with the client or name insured regarding progress and schedule.
Validate estimate-to-scope alignment to prevent coverage gaps or approval delays.
Education & Experience Requirements
High school diploma or GED required; bachelors degree in construction management Business or related discipline preferred.
Minimum 5 years of experience in residential or commercial construction large-loss reconstruction remodeling or insurance-program repairs.
Proven ability to manage concurrent projects from assignment through final closeout.
Strong command of construction methods building codes safety regulations structural sequencing and trade quality standards.
Experience with DASH construction management software preferred.
Competency in cost estimating budget governance contract compliance and financial forecasting required.
Blueprint contract and technical drawing literacy required.
Valid drivers license and acceptable driving record required.
Personal Attributes
Leadership: Commands accountability motivates teams and makes decisions that protect safety schedule margin and customer trust.
Customer Stewardship: Manages expectations with transparency clarity and authority.
Analytical Problem Solving: Resolves challenges with urgency accuracy and ownership.
Operational Precision: Ensures documentation schedules budgets materials and trade scopes are accurate and compliant.
Adaptability: Thrives in fast-paced multi-project environments without sacrificing process integrity or quality.
Physical & Work Environment
Frequent travel to active job sites requiring standing walking bending and occasional lifting up to 50 lbs.
Exposure to active construction environments including noise dust and varying weather conditions.
Daily use of computers phones tablets and construction management platforms.
Work Schedule & Travel
Full-time role generally MondayFriday 8:00 a.m. 5:00 p.m.
Extended hours or weekend support required based on project demands.
Frequent local travel; occasional overnight travel may be required.
Compensation: $55000.00 - $60000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPRO Springfield/Greene County Nixa/Branson you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
IC
Benefits:401(k)401(k) matchingCompetitive salaryDental insuranceHealth insurancePaid time offTraining & developmentVision insurancePosition SummaryThe Construction Project Manager (CPM) leads the end-to-end delivery of SERPRO construction and reconstruction projects ensuring operational excellence f...
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Position Summary
The Construction Project Manager (CPM) leads the end-to-end delivery of SERPRO construction and reconstruction projects ensuring operational excellence financial performance compliance integrity and exceptional customer experience. This role owns project outcomesincluding scope validation scheduling budgeting procurement subcontractor governance quality assurance risk mitigation stakeholder communication and final closeout. The CPM serves as the central nexus between office operations and field execution particularly in insurance-program reconstruction restoration remodeling and large-scale reconstruction where regulatory compliance documentation accuracy cost control and customer satisfaction are critical success factors. The CPM represents SERVPRO as a trusted construction advisor to property owners insurance carriers national account clients vendors and trade partnersupholding the highest standards of transparency craftsmanship professionalism and ethical leadership.
Key Responsibilities
Project Planning & Operational Coordination
Direct project execution from assignment through completion owning DASH job management schedule budget quality and compliance outcomes.
Validate scope by reviewing all project inputs including DocuSketch360 tours bid documents drawings selections material specifications structural requirements and client directives.
Lead cross-functional collaboration with estimating procurement construction coordination and field leadership to finalize project strategy prior to mobilization.
Solicit level-set and collect subcontractor and vendor bids to confirm alignment with approved cost models.
Establish and maintain project schedules resource plans and production timelines with detailed scheduling required for all projects valued at $75K.
Lead pre-construction alignment meetings with clients field leadership and internal stakeholders to confirm expectations constructability materials and sequencing.
Ensure equipment materials and trade scopes are ordered and released in alignment with production timelines to prevent delays.
Financial & Contract Management
Build manage and continuously forecast project budgets in DASH ensuring margin performance meets profitability expectations.
Monitor job cost actuals track committed costs validate material and labor spendings and implement corrective action when financial issues occur.
Maintain strict adherence to contract terms billing schedules deposit/draw requirements and approved scopes.
Coordinate draw schedules invoicing and billing compliance with Accounts Receivable and Accounts Payable to ensure timely payment cycles and funding continuity.
Approve subcontractor pay applications only after confirming work validation documentation completeness lien-compliance status insurance coverage trade quality and value alignment.
Ensure change orders supplements and unforeseen conditions are documented approved and recovered financially.
Subcontractor & Field Leadership Governance
Assign and lead project Superintendents and Construction Technicians ensuring clarity of direction accountability production readiness and resource support.
Maintain an approved subcontractor and vendor ecosystem; validate onboarding documentation licensing (when applicable) insurance compliance background screening (when required) and trade competency prior to deployment or payment.
Enforce SERVPRO Construction Jobsite Policy safety regulations building-code compliance and workmanship standards across all partners and personnel.
Conduct ongoing performance evaluations of Superintendents Construction Technicians subcontractors and trade partners to ensure quality professionalism schedule performance and contract adherence.
Elevate field issues immediately when safety structural integrity budget risk schedule disruption or customer experience is impacted.
Customer Carrier & Stakeholder Communication
Serve as primary construction representative to customers insurance adjusters program clients national account holders and name insured parties.
Deliver proactive project updates at least weekly with increased communication frequency required during active milestones delays or material changes.
Establish project start timelines contingent upon deposit and funding status; adjust and communicate revised start dates when required.
Document all project correspondence approvals decisions field notes supplements progress and final pictures and schedule updates within DASH construction management software.
Lead technical contractual and expectations-management conversations with clarity and authority ensuring stakeholders remain informed and aligned.
Safety Regulatory & Quality Compliance
Champion Servpros safety culture and ensure all sites meet OSHA standards building codes local regulations and internal policy.
Ensure permits are secured inspections are scheduled and local authority requirements are met without exception.
Conduct site visits to verify safety compliance quality standards schedule progression trade accountability and material accuracy.
Confirm Superintendent-led safety plans are implemented and enforced.
Risk Issue Resolution & Scope Recovery
Identify risks proactively including schedule threats procurement delays trade conflicts structural unknowns and budget concerns.
Lead supplemental-scope validation for unforeseen conditions; coordinate estimating support and carrier approval to ensure cost recovery and documentation integrity.
Resolve production barriers emergencies and escalations with urgency precision and ownership.
Project Documentation Reporting & Closeout
Maintain comprehensive project records including approvals contracts supplements progress logs photos daily reports material tracking warranty records inspection results and signed satisfaction documents.
Approve Superintendent daily logs and job progress records in DASH construction management software.
Lead punch-list creation assignment verification and completion prior to final closeout.
Manage final project handoff by directing Construction Coordinator to issue completion
documentation warranty packets punch-list confirmation and certificate of satisfaction.
Confirm all completion and satisfaction certificates are executed and stored.
Insurance Program & Reconstruction Work
Maintain daily file correspondence in DASH and/or applicable program platforms ensuring contract-compliance language is documented consistently.
Ensure weekly documentation confirms direct communication with the client or name insured regarding progress and schedule.
Validate estimate-to-scope alignment to prevent coverage gaps or approval delays.
Education & Experience Requirements
High school diploma or GED required; bachelors degree in construction management Business or related discipline preferred.
Minimum 5 years of experience in residential or commercial construction large-loss reconstruction remodeling or insurance-program repairs.
Proven ability to manage concurrent projects from assignment through final closeout.
Strong command of construction methods building codes safety regulations structural sequencing and trade quality standards.
Experience with DASH construction management software preferred.
Competency in cost estimating budget governance contract compliance and financial forecasting required.
Blueprint contract and technical drawing literacy required.
Valid drivers license and acceptable driving record required.
Personal Attributes
Leadership: Commands accountability motivates teams and makes decisions that protect safety schedule margin and customer trust.
Customer Stewardship: Manages expectations with transparency clarity and authority.
Analytical Problem Solving: Resolves challenges with urgency accuracy and ownership.
Operational Precision: Ensures documentation schedules budgets materials and trade scopes are accurate and compliant.
Adaptability: Thrives in fast-paced multi-project environments without sacrificing process integrity or quality.
Physical & Work Environment
Frequent travel to active job sites requiring standing walking bending and occasional lifting up to 50 lbs.
Exposure to active construction environments including noise dust and varying weather conditions.
Daily use of computers phones tablets and construction management platforms.
Work Schedule & Travel
Full-time role generally MondayFriday 8:00 a.m. 5:00 p.m.
Extended hours or weekend support required based on project demands.
Frequent local travel; occasional overnight travel may be required.
Compensation: $55000.00 - $60000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPRO Springfield/Greene County Nixa/Branson you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
IC
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