Field Service Representative Trainer

Founded in 2009 RSC2 Inc. is a Small Business Administration (SBA) Certified HUBZone Professional Services company headquartered in Baltimore Maryland. RSC2 provides breakthrough expertise support services and technologies to make operations programs and systems of record perform better. Our professional staff is trained to provide world-class services to all types of customers. We uphold the integrity and quality of our work so you can expect only the best from us.

We are seeking an intermediate Field Service Representative/Trainer to join RSC2!

We are seeking a skilled Field Service Representative/Trainer to support the fielding coordination sustainment and management of Electronic Warfare (EW) systems. This role is based at Aberdeen Proving Ground MD and plays a key part in ensuring successful delivery integration user training and lifecycle support for EW capabilities.

Responsibilities:

• Demonstrated experience with Electronic Warfare (EW) Signals Intelligence (SIGINT) and Cyber capabilities.
• Background in Signals Intelligence (SIGINT) is highly desirable as SIGINT is a primary military occupational specialty supported by this position.
• Familiarity with SIGINT equipment and the ability to meet additional New Equipment Training (NET) requirements for SIGINT systems is preferred.
• Support the planning scheduling coordination and execution of EW system delivery integration and training events.
• Provide maintenance sustainment and oversight of EW equipment software and training materials.
• Conduct New Equipment Training (NET) and New Equipment Fielding (NEF) for soldiers and civilians.
• Travel extensively to support EW&C mission requirements including CONUS and OCONUS locations.
• Prepare detailed After Action Reports documenting activities and findings during NET/NEF events.
• Deliver on-site or remote system support during program test events.
• Participate in Technical Manual Validation and Verification events and Logistics Maintenance Demonstrations.
• Engage in Product Support IPTs and brief Product Support leadership on current and upcoming NET/NEF activities.
• Provide reach-back support for users seeking assistance with training maintenance or sustainment needs.
• Review and provide feedback on Technical Manuals Training Support Packages and Training Lesson Plans.
• Ensure training and fielding products comply with applicable policy and regulatory requirements.

• Active Secret Clearance required; TS/SCI preferred.
• Minimum of 5 years of relevant experience.
• High school diploma or GED; additional education or certifications desired.
• Demonstrated experience leading training and fielding operations.
• Experience with property accountability and chain of custody procedures.
• Experience managing or coordinating activities involving military personnel civilians and contractors.
• Experience developing training materials and technical manuals.
• Experience with Army logistics and property transfer processes.
• Proven ability to plan coordinate and execute training and fielding activities.
• Strong instructional skills including the ability to teach complex concepts to large groups effectively.
• Ability to brief effectively in an Army operational context.
• Proficiency with Microsoft Excel and familiarity with other Microsoft Office tools.
• TRADOC Instructor Certification preferred.
• Willingness to travel up to 75%.

Work Location: Aberdeen Proving Ground MD

Employment Type: Full-Time Salary-Exempt

Benefits Package: We offer a top tier benefits package which includes medical dental vision PTO employer matching retirement plan and more!

We are an equal opportunity employer. Qualified applicants are considered without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic. If you require a reasonable accommodation to participate in the application or interview process please contact us at .

Salary at RSC2 is determined by various factors including but not limited to location the particular combination of education knowledge skills competencies and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $46000 to $111000 (annualized USD). The estimate displayed represents the typical total compensation range for this position.