Night Auditor

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profile Job Location:

Melbourne - Australia

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Are you someone who thrives in a fast paced dynamic environment and enjoys balancing numbers with customer service As our Night Auditor youll be the backbone of our hotel operations overnight.

Youll combine financial accuracy with exceptional guest service ensuring that everything runs smoothly while the hotel sleeps. This is your chance to work within a small team solving problems creatively and make a real impact on our nightly operations.

  • Permanent full time position
  • Working across a 7 night roster
  • Shift times are 2300-0730
  • Located in Melbourne CBD

About Stamford Hotels and Resorts

Stamford Hotels and Resorts a part of the Stamford Group manages the Groups portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 addition to the hotels the Stamford Group owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.

At Stamford Hotels and Resorts we understand that our people are our greatest asset.

We strive to retain develop and reward passionate and success-orientated professionals at all our pursuit for excellence we encourage entrepreneurial thinking challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency collaboration respect and integrity among our employees business partners and the larger community.

The Role:

As a Night Auditor you will play a vital role in ensuring the accuracy of hotel accounts and delivering outstanding guest service during the night shift.

You will be a primary point of contact for guests during overnight hours managing front desk operations handling financial reconciliations and maintaining a secure and welcoming environment.

Core Responsibilities:

  • Perform nightly audit of hotel accounts reconciling all revenue transactions and reports accurately.
  • Ensure the integrity of the hotels financial records and prepare reports for management review.
  • Check-in and check-out guests during overnight hours providing exceptional guest service.
  • Handle guest inquiries requests and concerns in a professional and timely manner.
  • Monitor hotel security and safety procedures throughout the night shift.
  • Maintain accurate and organized records of all transactions and communications.
  • Collaborate with other departments to ensure smooth operations and assist with any urgent matters.
  • Assisting with luggage and transport
  • Assisting with Food and Beverage operations including room service.

About You:

  • Previous experience in hotel front office accounting or audit preferred.
  • Familiar with hotel systems example Opera Cloud POS
  • Responsible Service of Alcohol certificate
  • Strong attention to detail and numeracy skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently during overnight hours.
  • High level of integrity and discretion handling confidential information.
  • Proactive solution-oriented and able to respond calmly to unexpected situations.

Benefits & Perks

  • Supplied meals during allocated rostered shifts
  • Dry cleaning
  • Career growth opportunities

How to Apply

If you have the experience well give you the submit a cover letter and resume.

We thank you in advance for taking the time to apply for our exclusive role please note only shortlisted candidates will be contacted for an interview.

No recruitment agencies please.

Stamford Hotels and Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis covered under applicable law.

#SPM


Required Experience:

IC

Are you someone who thrives in a fast paced dynamic environment and enjoys balancing numbers with customer service As our Night Auditor youll be the backbone of our hotel operations overnight.Youll combine financial accuracy with exceptional guest service ensuring that everything runs smoothly while...
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Key Skills

  • Customer Service
  • Hotel Experience
  • Hospitality Experience
  • Guest Relations Experience
  • Math
  • Windows
  • Facilities Management
  • Night Audit
  • Front Desk
  • Guest Services
  • Phone Etiquette
  • Word Processing

About Company

Stamford Hotels and Resorts offer you an ideal hotel accommodation in Australia. Luxury, comfort, security, and award-winning hotel service.

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