AVP, Global Claims Controls & Programs

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About Everest:

Everest is a global leader in risk management rooted in a rich 50 year heritage of enabling businesses to survive and thrive and economies to function and flourish. We are underwriters of risk growth progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders who care deeply about our impact on communities and the wider world.

Job Summary

As a member of the Global Claims Quality Assurance and Controls team within Everest Insurance the role of this position is to evaluate develop and maintain a robust risk and control framework within global insurance claims leveraging data analytics to enhance insights and decision-making while also managing related projects.

This position can be based in our offices in London UK or Warren NJ. Remote consideration will be given to ideal candidates.

Responsibilities

Strategic Level

• Demonstrate an in-depth knowledge of claims operations and strategy including financial and performance metrics as well as the relevant regulatory landscape.

• Develop and maintain Risk Control Matrices and Claims Process Narratives for each region within Global Claims to support a consistent and effective internal control framework

• Drive continuous improvement across systems business processes and operations by identifying enhancement opportunities and partnering with management to implement solutionsoccasionally leading strategic projects to ensure successful execution

• Build strong relationships with key process owners and stakeholders across the organization fostering trust and collaboration. Champion the importance of a strong first line of defense within the claims function.

• Use data and analytics to contribute to greater efficiency in the execution of audits control testing and greater insights into risk assessments.

Operational expectations

• Conduct control testing to evaluate process effectiveness document findings identify risks or non-compliance and support remediation with stakeholders.

• Conduct periodic meetings/walkthroughs with process owners to ensure any changes to processes are made and controls are properly assessed for design effectiveness

• Serve as point of contact for control audits ensuring timely delivery and alignment with audit expectations. Support coordination of management responses and remediation plans.

• Collaborate with data teams to design enhance and maintain control reports and dashboards that support effective testing and monitoring of control execution.

• Collaborate with IT and Claims Operations to implement a centralized tool for storing and accessing control evidence testing results attestations and reporting metrics.

• Consistently execute assigned tasks and meet performance metrics aligned with organizational OKRs and KPIs.

• Obtain catalogue manage and retain internal control evidences in a structured manner ensuring easy retrieval and effective version control.

• Lead and manage assigned projects by coordinating timelines resources and stakeholder communications to ensure successful execution and alignment with business objectives.

• Ensure timely and clear communication of results to relevant teams and leadership.

People expectations

• Demonstrates a high level of initiative and independence consistently taking ownership of responsibilities without the need for close supervision. Trusted to manage tasks effectively and drive progress including those delegated by leadership.

• Must be able to manage multiple concurrent projects with competing priorities effectively leveraging experience to optimize efficiency. Flexibility to work outside standard hours may be required during urgent or high-pressure situations.

• Use technology tools to automate and streamline work in a fast-paced environment.

• Demonstrate curiosity and persistence in learning operational processes by asking questions exploring workflows identifying pain points and validating information through collaboration and documentation.

• Strong communication skills with the ability to collaborate across teams-Claims Finance Compliance Internal Audit and others-to build consensus

• Adapt communication and management style to effectively engage diverse global stakeholders.

Job Requirements

• Minimum of 3 years of audit experience in the insurance industry with a strong understanding of claims processes and internal controls.

• Strategic thinker innovative and solution-oriented

• Ability to work independently on assignments of moderate to high complexity

• Project management and data analysis experience

• Ability to adapt and embrace change and to remain effective during unexpected events

• Ability to work cross-functionally to resolve business issues

• Strong interpersonal skills and demonstrate respect for the opinions of others

• Must be proficient in Excel MS Office and general computer applications

• Ability to adapt communication and management style to effectively engage and influence a diverse global stakeholder base across functions and regions

• Willingness to work across global time zones including outside standard business hours as needed and travel domestically and internationally up to 10%

The base salary range for this position is $152000 - $190000 annually. The offered rate of compensation will be based on individual education experience qualifications and work location. All offers include access to a variety of benefits to employees including health insurance coverage an employee wellness program life and disability insurance 401k match retirement savings plan paid holidays and paid time off (PTO).

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What if I dont meet every requirement At Everest we are dedicated to building an inclusive and authentic workplace. So if you are excited about this role but your past experience doesnt align perfectly with every element in the job description we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture

At Everest our purpose is to provide the world with protection. We help clients and businesses thrive fuel global economies and create sustainable value for our colleagues shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Clickhereto learn more about our culture.

• Our Valuesare the guiding principles that inform our decisions actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
• Our Colleague Behaviorsdefine how we operate and interact with each other no matter our location level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues and the global communities we serve.

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Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion or creed sex (including pregnancy) sexual orientation gender identity or expression national origin or ancestry citizenship genetics physical or mental disability age marital status civil union status family or parental status veteran status or any other characteristic protected by law. As part of this commitment Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact Everest Benefits at

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