Site Leader

Job Title: Site Leader
Location: San Diego CA United States 92121
Pay Rate: $25.00/hr
Shift: 8:30 AM - 5:30 PM

Position Summary:

The Site Leader is responsible for leading day-to-day operations of a small onsite team (up to 2 personnel) while ensuring customer satisfaction operational efficiency and compliance with Ricoh standards. This hands-on role involves supporting hospitality/event setups office services (printing copying scanning mailing) and coordinating with onsite staff and contractors. The ideal candidate is experienced in customer service office operations and team supervision with strong organizational and technical skills.

Key Responsibilities:

• Lead daily operations for an assigned site or shift (up to 2-person team).
• Serve as the primary on-site point of contact for customer issues contract compliance and vendor interactions.
• Implement and manage Ricoh Service Excellence standards and Service Level Agreements (SLAs).
• Coordinate hospitality/event setups including food and beverage services.
• Perform office services tasks including printing copying scanning and managing incoming/outgoing mail or packages.
• Monitor order and manage office supplies and stationary levels.
• Assist with small office moves conference room setup and A/V equipment management.
• Provide training on workflow and machine operations as needed.
• Ensure payroll accuracy by reviewing and correcting time clock entries.
• Manage shift profitability including effective use of materials and supplies.
• Maintain quality standards meet deadlines and monitor team productivity.
• Prepare site reports month-end management reports and documentation accurately and on time.
• Manage financial results including P&L tracking reporting and reconciliation.
• Assist management (AOM/ESM/NOM) with staffing performance management and direct report development.
• Handle light physical tasks: walking standing bending lifting/carrying objects up to 50 lbs.
• Maintain a professional safe and organized office environment.

Requirements:

• High School Diploma or GED required.
• Minimum 2 years of experience in a related field (office operations hospitality or site management).
• Experience delivering classroom or informal training sessions.
• Experience operating advanced machinery and performing complex jobs.
• Proven ability to set goals define priorities and execute objectives effectively.
• Strong organizational leadership and communication skills.
• Ability to supervise train and lead employees effectively.
• Proficient in technical equipment including printers copiers and scanners.
• Ability to stay updated on current technology and trends in office services and equipment.

Skills:

• Management and team leadership
• Printing copying and scanning operations
• Customer service and vendor relations
• Office administration and coordination
• Financial tracking and reporting (P&L awareness)
• Scheduling workflow management and deadline compliance

Required Skills:

Managementprintingcopyingscanning