Campus Center Receptionist
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Job Location:
Dubuque, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
POSITION SUMMARY
Performs general receptionist clerical and telephone answering services at the main switchboard/information center in the Alumni Campus Center (ACC).
ESSENTIAL FUNCTIONS
Essential Functions Statement(s)
- Given that the College is a diocesan Catholic college will carry out your functions of your position in support of the Colleges Catholic Identity mission and in support of Church teachings.
- Provides directions or information as requested by persons visiting the information desk or dialing the main college telephone number.
- Takes appropriate action when notified of weather-related alerts while monitoring the storm radio.
- Distributes incoming calls to appropriate college offices and student rooms.
- Monitors College 911 telephone system.
- Contacts on-call Physical Plant staff concerning maintenance-related problems including alarms monitored from the fire alarm board.
- Contacts telephone repair service when necessary.
- Accepts signs and notifies faculty staff and students of deliveries.
- Contacts Health Center or other emergency personnel when personal injuries are reported.
- Takes messages for individuals attending meetings being held in the ACC.
- Greets visitors to Alumni Campus Center and provides direction to various campus locations.
- Provides directory assistance to callers and visitors. Monitors computerized access control system for other campus building and alerts security officers when violations occur.
- Enters maintains and updates data for the access control system as well as the Security reporting system.
- Serves as communication link for Security Health Center Student Life and Physical Plant via a two-way radio system.
- Performs administrative and clerical tasks for Campus Safety and Security.
- Supports the mission and vision of the College and respects the Colleges Catholic tradition.
- Performs related duties as assigned.
POSITION QUALIFICATIONS
Competency Statement(s)
- Accuracy - Ability to perform work accurately and thoroughly.
- Active Listening - Ability to actively attend to convey and understand the comments and questions of others.
- Communication Oral - Ability to communicate effectively with others using the spoken word.
- Customer Oriented - Ability to take care of the customers needs while following company procedures.
- Empathetic - Ability to appreciate and be sensitive to the feelings of others.
- Friendly - Ability to exhibit a cheerful demeanor toward others.
- Honesty/Integrity - Ability to be truthful and be seen as credible in the workplace.
- Interpersonal - Ability to get along well with a variety of personalities and individuals.
- Organized - Possessing the trait of being organized or following a systematic method of performing a task.
- Patience - Ability to act calmly under stress and strain and of not being hasty or impetuous.
- Reliability - The trait of being dependable and trustworthy.
Education: High School Graduate or General Education Degree (GED).
Experience: Minimum of two years of responsible clerical experience involving public contact.
SKILLS & ABILITIES
Certificates & Licenses: Must become certified in CPR and AED.
Other Requirements: Skilled in the use of a personal computer and Microsoft Office Suite. Strong keyboarding abilities. Knowledge of College information center equipment. Knowledge of College personnel activities and events. Excellent communication and public relation skills. Well organized and good problem-solving abilities. Attentive to detail. Willingness to assist others.
The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employees ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions responsibilities skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment and the College reserves the right to change this job description and/or assign tasks for the employee to perform as the College may deem appropriate.
Required Experience:
Junior IC
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Loras, a Catholic liberal arts college in Iowa, has a community of active learners, reflective thinkers, ethical decision-makers, and responsible contributors.
