Food Program Monitor, PT

The City of Oakland is an equal-opportunity employer that values workforce diversity inclusion and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the citys historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture community and individualism of employees.

Why work for the City of Oakland Human Services Department
The City of Oakland is currently recruiting to fill one (1) Food Program Monitor vacancy within the Human Services Department (HSD). The Human Services Department works to strengthen Oakland communities by ensuring access to essential services that support children youth and families. This position supports the Citys food programs which provide free meals to children and youth during periods when school is not in session. Food Program Monitors play a critical role in ensuring meals are delivered safely sites operate in compliance with City State and federal requirements and children have consistent equitable access to nutritious food.

This role is part of a small mission-driven team focused on operational excellence community partnership and public service. The work is fast-paced people-centered and directly impacts families across Oakland.This position is not eligible for remote work. Food Program Monitors work primarily in the field traveling between program sites across Oakland. Administrative tasks such as reporting and data entry may be completed at City facilities using City-issued equipment.

We are looking for someone who is:

• Reliable and accountable in a field-based work environment.
• Comfortable working independently while staying connected to a team.
• Detail-oriented and organized with records and reporting.
• Professional and respectful when interacting with children families and site staff.
• Flexible and calm when responding to day-to-day operational issues.
• Able to confidently use mobile devices apps and basic computer programs to document work and communicate with staff.
• Motivated by public service and community impact.

• Visiting food program sites to observe meal service and ensure compliance with program requirements.
• Verifying meal deliveries and confirming accurate meal counts with vendors and site staff.
• Monitoring site operations and identifying issues related to food service access or safety.
• Maintaining daily logs and completing required reports using mobile and computer-based systems.
• Supporting site staff through training guidance and technical assistance as needed.
• Communicating concerns or requested changes to City supervisors in a timely manner.
• Traveling between sites by vehicle and assisting with meal pick-up or delivery when necessary.
• Using City-issued technology and mobile applications to document monitoring activity.

• You will make a direct visible impact on children and families in Oakland.
• Your work is active community-based and rarely repetitive.
• You will build practical skills in monitoring documentation and on-the-ground problem-solving.
• You will work with a collaborative supportive and passionate team.
• Your schedule is well-suited for seasonal or short-term work making it a good fit for candidates seeking focused summer employment.

• You will manage multiple sites across different neighborhoods in a single day including timely communication between sites vendors and City staff when issues arise.
• You will be expected to respond quickly to unexpected issues such as delivery delays or site changes and complete accurate documentation.
• You will need to monitor compliance with City State and USDA regulations across multiple locations.

• Action & Results Focused: (Taking Initiative): Addressing issues promptly and following through on assigned responsibilities.
• Adaptability: Responding effectively to changing site conditions schedules or issues in the field.
• Analyzing & Interpreting Data: Reviewing meal counts logs and reports to spot discrepancies or trends.
• Attention to Detail:Accurately completing documentation and monitoring site operations.
• Building & Maintaining Relationships: Establishing productive working relationships with community partners and colleagues.
• Customer Focus: Attending to the needs of program participants site staff and community partners.
• Fact Finding: Obtaining accurate information from sites vendors and records to identify issues.
• General Physical Ability: Walking sites and lifting up to forty pounds as needed.
• Handling Stress:Maintaining composure and effectiveness during peak service times or unexpected challenges.
• Legal & Regulatory Navigation: Understanding and ensuring compliance with City State and USDA regulations.
• Mathematical Facility: Performing basic calculations related to meal counts and reporting.
• Oral Communication: Clearly conveying information to site staff vendors and supervisors.
• Reading Comprehension: Understanding and applying written policies procedures and program requirements.
• Using Technology: Working with mobile devices applications and computer systems to document work.
  

This is a public contact position. The City highly encourages all bilingual candidates to apply! Some positions may require bilingual skills in Spanish Cantonese or Mandarin. Under the authority of Civil Service Rules Section 5.03 if a position requires bilingual language skills only those candidates who have indicated they are bilingual in the required language(s) will be referred. Bilingual candidates will be required to successfully pass a language proficiency test if selected for hire.

Any combination of experience and education that would likely provide the required knowledge and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be:

• Experience working with children or youth in a school or community setting.
• Prior experience with food programs meal service or site monitoring.
• Experience operating a vehicle in urban environments and navigating multiple neighborhoods.
• Experience using mobile data collection tools or compliance apps.
• Multilingual skills relevant to Oakland communities.